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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
312 Reviews

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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312 Reviews of Mercedes-Benz of Thousand Oaks

August 01, 2025

Excellent customer service ever I been experience in dealer of Mercedes Benz and gave me back my car on time , thanks for your service More

by edikazizyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar from Thousands oaks Mercedes dealet
Aug 04, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your feedback about our efficient and timely service team. We are proud to have your business at Mercedes-Benz of Thousand Oaks and wish you safe travels until we see you next!

July 30, 2025

I worked with Damon Farehi towards the purchase of my vehicle. Damon was a pleasure to work with as he was an experienced professional. More

by Peggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Farehi
Jul 30, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for choosing Mercedes-Benz of Thousand Oaks, Peggie! We are so grateful to have earned your business and will be sure to pass along your kind words to Damon. Drive safely!

July 29, 2025

Great customer service. The issues were handled appropriately and our advisor Sydney always works hard to ensure we are taken care of. More

by bgarlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Jul 30, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're so glad to hear about your positive experience with Sydney and our team! We appreciate your business and hope to see you again at Mercedes-Benz of Thousand Oaks. Safe travels!

July 25, 2025

Outstanding service from the beginning of an introduction from the knowledgeable Sales Representative, throughout the financial/purchase matters, and the care from all area departments within MERCEDES-BENZ o More

by BeauHarlan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinney, Ruston, Bryan, and Jerry
Jul 28, 2025 -

Mercedes-Benz of Thousand Oaks responded

Hello Beau, we are thrilled that every step of your experience was outstanding from start to finish. We’ll pass along your gratitude to our team. Thank you for choosing Mercedes-Benz of Thousand Oaks and drive safely!

July 23, 2025

Because we had Sydney, who is the best service person I’ve ever experienced at your dealership since we’ve had many bad ones, our experience was fast, easy, and pleasant. We actually stopped coming to y More

by sondra1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SYDNEY
Jul 23, 2025 -

Mercedes-Benz of Thousand Oaks responded

Hi Sondra, we are thrilled to hear you are back at our dealership and that Sydney made your visit smooth and enjoyable! We look forward to assisting you again here at Mercedes-Benz of Thousand Oaks! Safe travels!

July 23, 2025

Erik Groll in service is absolutely amazing! He is so professional, knowledgeable and thorough. Erik continually updates me and I always feel at ease because he is so trustworthy. Erik always h More

by Jgolfgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Groll
Jul 24, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your wonderful feedback about Erik! We’re proud to have him on our team, and we’ll be sure to share your kind words with him. We look forward to serving you again at Mercedes-Benz of Thousand Oaks!

July 20, 2025

Daniel is always so helpful and professional. he always gets things done in our timely and professional manner. More

by Cuupersmom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 22, 2025 -

Mercedes-Benz of Thousand Oaks responded

This feedback is music to our ears! Thank you for choosing Mercedes-Benz of Thousand Oaks and highlighting the great work of Daniel.

July 15, 2025

Brielle is amazing. She is very professional and courteous. She explained everything that needed to be done and kept us up to date. More

by Nakamura.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
Jul 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

It means a lot to us that you took the time to leave us this feedback! Thank you from all of us at Mercedes-Benz of Thousand Oaks, and we hope to see you again.

July 14, 2025

I’ve been a service customer at MBZ Thousand Oaks for 20 years, and always had a great experience with its Service Dept. Edgar Mendoza is my current service advisor and is top notch. Great communication and More

by davidwideroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
Jul 14, 2025 -

Mercedes-Benz of Thousand Oaks responded

David, this feedback is music to our ears! Thank you for relying on Edgar and Mercedes-Benz of Thousand Oaks year after year.

July 12, 2025

Quick and courteous service. No delays or issues. Much improved over the years. Highly satisfied. More

by Theglennbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Jul 14, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for taking the time to review Mercedes-Benz of Thousand Oaks!

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