Simi Valley Ford

Polite. Quick. Driver who drove me to work and later picked mu up at work to take me back the dealership is incredibly funny and pleasant. Everybody was nice but he was the stand out in customer servic picked mu up at work to take me back the dealership is incredibly funny and pleasant. Everybody was nice but he was the stand out in customer service. More

Regular maintenace The care went in for scheduled maintenance and I had a series of other questions which they not only answered, but they took the time to get in the ca The care went in for scheduled maintenance and I had a series of other questions which they not only answered, but they took the time to get in the car with me and demonstrate. More

Great very happy with everything I think that Simi ford is the best. I always get the best service. Everyone that has worked on my car have done a great job. Thank You to all of y I think that Simi ford is the best. I always get the best service. Everyone that has worked on my car have done a great job. Thank You to all of you God Bless HJ Heck More

I had 3 recalls on my 2019 F350 and the service department got me in right away and did the repairs in 2 days. They did a good job. department got me in right away and did the repairs in 2 days. They did a good job. More

I absolutely loved the customer service provided, from the first phone call to the moment that I walked in through the doors. Every one was pleasant and courteous. the first phone call to the moment that I walked in through the doors. Every one was pleasant and courteous. More

Great service Enjoyed the great service I received and would recommend Simi Ford for all your service needs. The waiting area has been revamped and new comfortable Enjoyed the great service I received and would recommend Simi Ford for all your service needs. The waiting area has been revamped and new comfortable furniture is in place. More

I have always had great service here. My daughter bought a used Focus and it has had some issues, but they always take care of us well. Even found a recall and got me a refund on something I had paid to fi a used Focus and it has had some issues, but they always take care of us well. Even found a recall and got me a refund on something I had paid to fix. More

Warrantee work I had a strange sound coming from my steering wheel. I brought my truck into the service center and was quickly meet by Desi. He handled everything I had a strange sound coming from my steering wheel. I brought my truck into the service center and was quickly meet by Desi. He handled everything perfectly. From diagnosis to completion he kept me informed and now, no more strange noise! More

Beckys Fusion I brought my car in, because it was leaking engine coolant, on Tuesday and didn’t get it back until Friday. Ali it needed was a new heater hose. The I brought my car in, because it was leaking engine coolant, on Tuesday and didn’t get it back until Friday. Ali it needed was a new heater hose. The worst part was I had to call to get updates and had to wait a long time for call backs. My life was sort of on hold, because it was hard to plan my days when I kept thinking I would be going to get my car. Fortunately I have another car to drive. To your credit, you came in under the estimate. But this was not the kind of service I have come to expect from Ford. More

Excellent Service Love having my Explorer serviced at Simi Valley Ford. They're always kind and informative. Love the shuttle driver too. Always an adventure, being tak Love having my Explorer serviced at Simi Valley Ford. They're always kind and informative. Love the shuttle driver too. Always an adventure, being taken to work. More