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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.6
1,352 Reviews

1,352 Reviews of Toyota of Simi Valley - Service Center

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May 20, 2025

Dealership easy to get to. I was welcomed by service representative Rob. This was my first time there. All issues handled as communicated. I am very pleased with my experie More

by jocor518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Rob
May 18, 2025

Everyone was courteous and helpful from phone calls to in person. The whole process was efficient and pleasant. Katie, who helped me out, was fantastic. Thank you for making our experience from buying our More

by Ndmacaulay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Spalliero
May 18, 2025

Original service quote for oil change ( synthetic) and tire rotation was $175 which I thought was excessive . I took off the tire rotation and was quoted $120 for just the oil which I still thought was ov More

by JPSIMICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manish Sharma
May 17, 2025

My greeting was Quick & friendly. My service team was communicative and efficient. Robert Hudson explained throughly and patiently answered questions. My shuttle driver Mike IS THE BE More

by MELANIEHALSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hudson
May 17, 2025

Always on time, friendly and helpful. Clean environment, nice waiting room. Respectful staff and management. More

by valerie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Delahunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

The service department was well organized and got me checked in promptly. The service was done quickly. More

by ryethor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manish Sharma
May 16, 2025

Always friendly looks out for the customer. Always keeps you informed of what is happening with your vehicle More

by BILLCROW6334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Everything went fine. They honored my coupon that was 10 days expired, I appreciated that. Was out in 52 minutes! During my waiting an incident occurred between two of More

by guiceruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Great customer service. Knowledgeable associates. Two hours in and out. Not bad for no appointment. More

by Leo.marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Robles
May 14, 2025

I love my car. Took it in for a recall. My car was returned to me not as I left it. There were shards of broken glass on my dashboard, debris in my front seats. More

by BLHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Lalane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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