Toyota of Simi Valley - Service Center

Excellent experience! Manish was on top of it and after I told him I had to be at work by a certain time, he made it happen. I heard him call a technician and direct him t Manish was on top of it and after I told him I had to be at work by a certain time, he made it happen. I heard him call a technician and direct him to jump all over my vehicle. I was in and out in less than an hour and a half. And there was a lot to do for my vehicle! More

Always giving 100% courteous and done with in a timely manner. Waiting room comfortable, relaxing with their kind amenities manner. Waiting room comfortable, relaxing with their kind amenities More

A nice and friendly service team. Mark Platz is always a pleasure to work with. Mark Platz is always a pleasure to work with. More

Well taken care of as usual. Kept informed throughout the process. In and out in less than an hour. Kept informed throughout the process. In and out in less than an hour. More

There is one problem I have with the service department. That problem is the communication of an issue not listed in the planned work as documented in the initial plan. Many times I have to call to see if That problem is the communication of an issue not listed in the planned work as documented in the initial plan. Many times I have to call to see if my car is ready. Then at 5:00 pm I am told they found a problem or something that needs to be addressed even though I dropped off the car in the morning. Many times it is a simple issue and I ether have to come back or leave the car to get it fixed. If a problem is found, it should be communicated as soon as possible so that I can make a decision about it and hopefully get it addressed the same day I have my routine maintenance performed. More

Awesome, friendly service from Mark. He was able to answer all my questions. He and the team took care of my car quickly. I'll definitely return the next time my car needs anything. He was able to answer all my questions. He and the team took care of my car quickly. I'll definitely return the next time my car needs anything. More

Manish in service was very helpful in my first service for my new RAV4 Prime and providing me with my second key. Service dept waiting room was comfortable while I waited for my vehicle and I appreciate for my new RAV4 Prime and providing me with my second key. Service dept waiting room was comfortable while I waited for my vehicle and I appreciate the free coffee (snacks or doughnuts would be nice as well). Overall, an excellent experience. More

Overpriced! It is too much to charged $170 for air box cleaning. The part with dirt can just get cleaned instead of replacing it. It is too much to charged $170 for air box cleaning. The part with dirt can just get cleaned instead of replacing it. More

Efficient and always professional service. Fred is an asset to this dealership. He's knowledgeable and very personable. Fred is an asset to this dealership. He's knowledgeable and very personable. More

Manish was great, very helpful and efficient, would definitely like to work with him in the future definitely like to work with him in the future More