Toyota of Simi Valley - Service Center

Didn’t wait too long for my oil change. Oscar helped me and I was mad aware of everything Oscar helped me and I was mad aware of everything More

Detailed inspection in 45K maintenance service. Front engine insulator replaced due to tension loss and sagging emitting noise. I never heard any noise and glad this was noticed by maintenance tec Front engine insulator replaced due to tension loss and sagging emitting noise. I never heard any noise and glad this was noticed by maintenance tech. More

Brought our 2022 vehicle in for an oil change and a couple recall repairs. No check engine light was on at drop-off so for their technician's to allow us to pick it up with a new check engine light on couple recall repairs. No check engine light was on at drop-off so for their technician's to allow us to pick it up with a new check engine light on and a full gauge issue showing >1 mile of fuel without thinking they should double check why car was in and confirm why the dash appears as it does is unprofessional. It was hard enough that this service took the entire day before we called to get status at 5:00pm, this was a Saturday evening which we had to return the car right at close and were not able to pick up until Monday. The error was caused by a technician not reconnecting the "fuel line clip" causing the car to appear out of gas and the check engine light on. Caused unnecessary delays and loss of use of car so hopefully the dealership finds a way to have their employee's double check their vehicles to avoid unnecessary issues for their customers. More

Oscar is amazing her is always such a pleasure to work with. My car runs great because of him! with. My car runs great because of him! More

All were helpful, professional and respectful . Financial department was efficient and through and explained everything well Financial department was efficient and through and explained everything well More

Debbie Seeger provided excellent service. She was very courteous and responsive to questions. This is the he second time I brought a vehicle in and both times she was excellent! She was very courteous and responsive to questions. This is the he second time I brought a vehicle in and both times she was excellent! More

I had an emergency and Robert took in my Camry without an appointment on a busy Friday afternoon. Robert is courteous professional and true gentleman, thank you. appointment on a busy Friday afternoon. Robert is courteous professional and true gentleman, thank you. More

I love this location because the people are helpful and kind. Even though we spent more than 4 hours because they were too busy they kept me updated about my car all the time and also they offered to apolo kind. Even though we spent more than 4 hours because they were too busy they kept me updated about my car all the time and also they offered to apologize for that. I appreciate it. More

Everyone was great and friendly. Oscar was a great help. Explained everything thoroughly and had great communication. Oscar was a great help. Explained everything thoroughly and had great communication. More

My service provider was excellent! Katie was helpful, cheerful and provided excellent service. My work was done well and on time. Katie was helpful, cheerful and provided excellent service. My work was done well and on time. More