Toyota of Simi Valley - Service Center

Oscar the Service Advisor was excellent and professional. He kept me in the loop around the time my truck would be ready for pickup. Also scheduled a shuttle for me to go home and wait rather than wait at th He kept me in the loop around the time my truck would be ready for pickup. Also scheduled a shuttle for me to go home and wait rather than wait at the dealership. Two thumbs up for Oscar the service advisor. More

Staff was very welcoming and efficient. There was very strong communication through the whole process. There was very strong communication through the whole process. More

Good service except lack of communication when vehicle was ready despite a text and phone call I made. Was told problem getting messages due to computer system. Also maintenance required message was still was ready despite a text and phone call I made. Was told problem getting messages due to computer system. Also maintenance required message was still showing so service rep turned it off. Oscar was friendly and helpful overall More

We were in & out in a timely manner. Raul was very polite & friendly. This was my best visit ever to this dealership. . Raul was very polite & friendly. This was my best visit ever to this dealership. . More

Oscar is the best, a great listener, helpful! Explained service that was performed and future service to be considered. Explained service that was performed and future service to be considered. More

The service was fast and thorough. They listened to what you had to say. Well done! They listened to what you had to say. Well done! More

My service advisor, Raul, was friendly and competent and very knowledgeable. He went the extra mile and personally gave me a ride home. Please give him a wonderful compliment for me. very knowledgeable. He went the extra mile and personally gave me a ride home. Please give him a wonderful compliment for me. More

Manish communicates in a timely and clear fashion. I don’t have fifteen words to write. I don’t have fifteen words to write. More

They are friendly and work with you. I had them do a coolant flush and brake fluid flush in an afternoon. Gave me recommendations on other services that I need for the age and mileage on I had them do a coolant flush and brake fluid flush in an afternoon. Gave me recommendations on other services that I need for the age and mileage on my 2018 TRD Off-road 4x4 Tacoma. More

Oscar was the service advisor who helped me. He is very knowledgeable and explains everything in detail. He is very knowledgeable and explains everything in detail. More