Toyota of Simi Valley - Service Center

The personnel are friendly and helpful. The waiting area is very clean and has comfortable chairs. The waiting area is very clean and has comfortable chairs. More

We’ve always had excellent service, especially with our wonderful Service Adviser, Robert Hudson. We always feel that we can trust that he is looking out for our best interests. wonderful Service Adviser, Robert Hudson. We always feel that we can trust that he is looking out for our best interests. More

Great service! Loved the new videos they send when they work on your vehicle! Shows that they really take care of their customers Loved the new videos they send when they work on your vehicle! Shows that they really take care of their customers More

I’m coming here from last 2 years with my two Toyota and service experience has been excellent. service experience has been excellent. More

I recently had my wife take our '17 Sienna in for a water pump replacement job. Our service advisor Robert Hudson gave us an outrageous quote on the job. (Invoice #: TOCS94691) She requested to take the car pump replacement job. Our service advisor Robert Hudson gave us an outrageous quote on the job. (Invoice #: TOCS94691) She requested to take the car back so she can get a 2nd opinion on it elsewhere. Instead of politely honoring her request, Mr. Hudson got mad at her. She shouldn't have been treated that way. I feel like she has been mistreated racially and cheated on labor for the job. She was so frightened that she had no choice, but to let Mr. Hudson take the job. Please contact me. I'm not happy with this experience that my wife had to endure. $1,292.72 labor/$264.91 part for a water pump. More

Very helpful service, didn’t make me feel pressured. Michael Díaz was able to help me out and walk me through the process and kept a positive attitude. Michael Díaz was able to help me out and walk me through the process and kept a positive attitude. More

I came in today to get an oil changed at 7:30 this morning I got my car back at 5:30 tonight. They had stripped out my oil plug and had to order it from Volkswagen. The first time I called the driver morning I got my car back at 5:30 tonight. They had stripped out my oil plug and had to order it from Volkswagen. The first time I called the driver forgot to pick up the part. I told the kid that was a lame excuse. When I came in to get my car he told me that the Volkswagen dealership delivered the part to the wrong Toyota I told him that was a really bad excuse. Because I knew the Volkswagen service manager and that I would be calling him. 10 hours I waited to get my wife’s car back then they had the nerve to charge $9.95 for the part that they stripped. Then I told the kid that I called that he didn’t even have the courtesy of calling me and let me know it was going on so I had to call them and get the information. Really frustrated. More

What a great dealership! Robert Hudson, Lupe and Tony provided amazing professional service December 22. I will not go anywhere else with my 2011 Toyota Forerunner. Thank you, guys! Mary provided amazing professional service December 22. I will not go anywhere else with my 2011 Toyota Forerunner. Thank you, guys! Mary More

I was there on 11/11/2020 for my 2011 sequoi's 5000 miles service. In my opinion the company should have honest worker in the service. They lied to me about the cabin air filter. service. In my opinion the company should have honest worker in the service. They lied to me about the cabin air filter. More

if you need service go see Amanda at Simi Valley Toyota she's the best. She will always go above and beyond to make sure all your concerns are met she's the best. She will always go above and beyond to make sure all your concerns are met More