Toyota of Simi Valley - Service Center

Horrible. My engine blew up after they failed to pur the cap My car engine blew up because they failed to properly tightened the oil cap. They towed my car back to the dealership and did a wuick fix lasted over My car engine blew up because they failed to properly tightened the oil cap. They towed my car back to the dealership and did a wuick fix lasted over only 2 hours. I was told that some piston was broken and they changed one of the broken one. I broyght it back because of the engine noise only to be told that there was no computer record. And to diagnose my car will cost me $175. They did not diagnosed my car, instead, they recommended that certain parts be changed. It cost me several hundred dollars....The noise is still not fix.... More

Fast and efficient. Friendly Car promised by a certain time and exceeded my expectations as it was done soon. Employees always friendly. Dealership is nice and clean and inviting. Car promised by a certain time and exceeded my expectations as it was done soon. Employees always friendly. Dealership is nice and clean and inviting. More

Awesome service Department Your service department is outstanding! Michael Harry was friendly and attentive. He went above and beyond to create a delightful customer experienc Your service department is outstanding! Michael Harry was friendly and attentive. He went above and beyond to create a delightful customer experience. We will always use DCH Toyota whenever we can. More

Excellent Service as Usual Friendly, helpful people who help make the task of maintaining my car a breeze.! I can't imagine taking my 2012 Camary anyplace else. Keep up the go Friendly, helpful people who help make the task of maintaining my car a breeze.! I can't imagine taking my 2012 Camary anyplace else. Keep up the good work! More

Best Service ever!!!! Always friendly and aimed to please their customers. Service department rocks!!!!! Also the shuttle service makes my life much easier when needing Always friendly and aimed to please their customers. Service department rocks!!!!! Also the shuttle service makes my life much easier when needing service on car More

Great Service!!! Really appreciated Toyota of Simi Valley's service representative, Robert. On a busy day, he took the time and had the patience to listen to my conce Really appreciated Toyota of Simi Valley's service representative, Robert. On a busy day, he took the time and had the patience to listen to my concerns. More

Service and new battery Everyone was friendly, but nobody could tell me if you still have the same loyalty program or how to register for it. Some people mentioned an "app", Everyone was friendly, but nobody could tell me if you still have the same loyalty program or how to register for it. Some people mentioned an "app", but I don't have a smart phone. And Toyota owners.com doesn't have my service record. I bought my 2013 Scion from 1000 Oaks Toyota , but DCH Simi has done all the servicing. More

Turning simple service to great experience I appreciated having a service representative who was able to understand my situation and come up with a better solution then I could. She was friendl I appreciated having a service representative who was able to understand my situation and come up with a better solution then I could. She was friendly, fair and knowledgeable. More

Great Perfect perfect for me to do it on the other day and the rest of the month since I was wondering if anyone has any questions about this topic is the b Perfect perfect for me to do it on the other day and the rest of the month since I was wondering if anyone has any questions about this topic is the best of the most important thing in common with the new year to the right place to start More

Great It would have been better if the massage guy was still at the dealership when you wait for service. He was great and it helped to pass the time. It would have been better if the massage guy was still at the dealership when you wait for service. He was great and it helped to pass the time. More