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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.6
1,368 Reviews

1,368 Reviews of Toyota of Simi Valley - Service Center

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July 22, 2012

I choose to drive 30 minutes from Woodland Hills to Simi Valley due to the service that I have received from this establishment. There are other Toyota dealerships much closer to my home but they missed the More

by cvanelten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burger, Andy Sasso, Andy Sasso
Aug 01, 2012 -

Simi Valley Toyota responded

Mr. Van Elten, what a wonderful impression you left on so many of my fellow associates. The mention of your name invokes smiles and laughter and we want you to know that your experience at DCH was as enjoyable for us as it was for you. We look forward to seeing you for all of your maintenance needs. Thank you so much for your excellent review.

July 17, 2012

I had my 2010 4Runner towed in for stalling on the Freeway. It took 4 days get it fixed due to a bad sensor, covered under the 36/36 warranty. I had to beg them for a status update several times. I More

by stevebau
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mark townsend
July 02, 2012

I'll be the first to give Mr. Carpenter a review. Took my 2010 Tundra in for a faulty windshield moulding, this caused that annoying ticking sound while doing highway speeds. Dropped it off in the mornin More

by delrmx01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 03, 2012 -

Simi Valley Toyota responded

Mike Carpenter is a veteran of the automotive industry for the last sixteen years. His professionalism is matched only by his customer service. We thank you so much for your excellent review and we look forward to seeing you for all of your maintenance needs.

March 28, 2012

I was helping my Mom out by getting her scheduled service completed while she was on vacation. When I got to the dealer, Cesar directed me to the correct place to drop off my car, I had no appointment yet he More

by pixiezan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Garcia
March 09, 2012

First time at this dealership. They took good care of me, nice people, gave me a ride home in their nice shuttle. Kept me informed of the progress and my advisor even found a coupon for me to save 15%. I'll More

by jllevy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin (Service Advisor)
February 10, 2012

The reason that I gave this rating is that I was very suhprised with the level of service I received while at the dealership. Mr. Dixon was very professional and went out of his way to assist me. I will More

by amandaolivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dixon, Dean Dixon
February 10, 2012

The last service I went in for I was lucky enough to have Mr Dixon provide me some help. He showed me around the new truck models and best of all helped me set my kids car seats the perfect way. It is grea More

by musicbydjlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dixon, Dean Dixon
October 30, 2011

There was a minor mishap with completing the final details on my car. I immediately went to Go see Michael Dowl, the dealer that sold me my car and he took the "Bull By Its Horns" and lead me to the r More

by sssupahsuz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Dowl and Crystal, Michael Dowl
September 15, 2011

i had the opportunity to speak to Crystal regarding a warranty issue and discovered that my car was still under warranty for the problem that I had . I was very impressed with the sincere effort to help More

by syinv18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Hiss
September 12, 2011

I brought my car for service which was pre-paid, but computer did not show it. They did manage to ge my car into service, but I would have the same problem next time. So Collin personally took me to fin More

by lbsassoo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Andersen
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