Toyota of Simi Valley - Service Center

Came in for a basic oil change and the advisor tried to upsell me on 3 different “preventative maintenance” items for $200+ each. Had an appointment and still took 2 hours for an oil change. I dont think a upsell me on 3 different “preventative maintenance” items for $200+ each. Had an appointment and still took 2 hours for an oil change. I dont think appointments even matter. I also didn’t get the video I was promised on the car work as he said if I flagged it as spam or something before, so I’ll never be able to get it…. More

Robert was very helpful, informative and patient and kind. Thank you for your help Robert! kind. Thank you for your help Robert! More

For once, they didn’t argue with me about unwanted services on my 2022 Sienna. Why would Toyota put a battery that needed a fan looked at , under the middle seats , costing hundreds of dollars in lab services on my 2022 Sienna. Why would Toyota put a battery that needed a fan looked at , under the middle seats , costing hundreds of dollars in labor to remove. The reason we buy Toyota is so they last. No fan needs to be “serviced” that often. More

Nice, My advisor was out for vacation. Raul helped me to switch out a flat tire with the claim process and got me a brand new tire fast. Raul helped me to switch out a flat tire with the claim process and got me a brand new tire fast. More

Great service. I had loose plastic clips in the left front wheel well that created a lot of noise while driving. Another dealership told me it was normal. Simi V I had loose plastic clips in the left front wheel well that created a lot of noise while driving. Another dealership told me it was normal. Simi Valley said it was NOT normal and fixed it. Thank you, Simi Toyota. More

Excellent service and response time. Got a drop-off by the shuttle. Car was ready at the time assigned. They even video tape the service procedure. Got a drop-off by the shuttle. Car was ready at the time assigned. They even video tape the service procedure. More

Robert is the best service rep! I keep coming back to SV Toyota because of the great service. Thank you again, Robert! I keep coming back to SV Toyota because of the great service. Thank you again, Robert! More

Raul as always offered us an amazing service! ! Unfortunately the issue with the front window of my car wasn’t resolved and I will need to bring my new RAV4 back to service. ! Unfortunately the issue with the front window of my car wasn’t resolved and I will need to bring my new RAV4 back to service. More

I was very pleased with the service they provided and the videos of my vehicle. videos of my vehicle. More

Had a 45,000 mile service done that included an oil change, and was out of there in less than 45 minutes. change, and was out of there in less than 45 minutes. More