Toyota of Simi Valley - Service Center

The service at the Simi Valley Toyota is excellent! ! I chose this dealership over a closer one to me because of they treat me so much better than my home dealer. ! I chose this dealership over a closer one to me because of they treat me so much better than my home dealer. More

Very courteous. Like having the shuttle service. Service advisor was nice. Also liked using the coupon for services. Like having the shuttle service. Service advisor was nice. Also liked using the coupon for services. More

Service was timely. They had the information at hand. The hot chocolate was appreciated.and tasty They had the information at hand. The hot chocolate was appreciated.and tasty More

Good service on time, and answered my questions Waiting room is very nice and clean, has good coffee machine. questions Waiting room is very nice and clean, has good coffee machine. More

When you make an appointment, they ask you what time you want to bring your car in. Then when you bring the car in, there are five to six cars in front of you. If they are busy at a certain time, they sho want to bring your car in. Then when you bring the car in, there are five to six cars in front of you. If they are busy at a certain time, they shouldn’t make more appointments at that time. More

Service manager Oscar was very helpful and communicated what was going on with the vehicle. what was going on with the vehicle. More

Friendly service by agent. Unfortunately when we arrived to pick up the vehicle, it was parked in a handicap parking space. Our vehicle was exposed to being sited by the po Unfortunately when we arrived to pick up the vehicle, it was parked in a handicap parking space. Our vehicle was exposed to being sited by the police department/ parking enforcement had they been driving through the area. Private property does not excuse a ticket from being given if the parking law is violated. When my husband asked who and why they parked the car in a Marked handicap space, no one wanted to take responsibility. More

Great customer service,Friendly staff, did all the work my car needed to be done Fast service my car needed to be done Fast service More

Service Department slipped in non-essential services that I did not request. Over-charged. Now I have trust issues. I did not request. Over-charged. Now I have trust issues. More

This was a follow up visit. All work completed on time within the estimate given. Rob was great to work with. All work completed on time within the estimate given. Rob was great to work with. More