Toyota of Simi Valley - Service Center

Great service with good estimate of time and costs. Personable service reps and the popcorn and drink machine are nice Personable service reps and the popcorn and drink machine are nice More

Manish Sharma, service advisor did an outstanding job. VERY helpful in my situation Keep him happy, HE IS THE FACE OF YOUR DEALERSHIP. VERY helpful in my situation Keep him happy, HE IS THE FACE OF YOUR DEALERSHIP. More

Great experience with Manish. He communicated thoroughly throughout the short time he had my vehicle, and resolved the issue quickly. Even though Simi is far out of my way, I will He communicated thoroughly throughout the short time he had my vehicle, and resolved the issue quickly. Even though Simi is far out of my way, I will absolutely continue coming back here for service thanks to Manish and his customer service. Thanks, Manish! More

Yesterday, I had my car serviced at Toyota Simi Valley, and they were incredibly kind and accommodating. They even offered me a shuttle in case I needed to go anywhere. Jarrod did a terrific job and provid and they were incredibly kind and accommodating. They even offered me a shuttle in case I needed to go anywhere. Jarrod did a terrific job and provided amazing customer service! More

As I needed a battery, I got one. After the fact, I found out that I was not supposed to be charged installation of a battery. I will not be coming back Simi Valley Toyota. After the fact, I found out that I was not supposed to be charged installation of a battery. I will not be coming back Simi Valley Toyota. More

My service representative, Rob Osborn ,again showed courtesy, knowledge and made me feel that my Highlander was going to be taken care of correctly. courtesy, knowledge and made me feel that my Highlander was going to be taken care of correctly. More

Juan was a good communicator, he came to find me each time he needed to communicate with me. I went on a two hour walk after dropping off my vehicle, and when I returned, he said things were a little ba time he needed to communicate with me. I went on a two hour walk after dropping off my vehicle, and when I returned, he said things were a little backed up today, so it ended up taking about an hour longer. More

I had wonderful service in the past, but unfortunately, my service advisor retired. When I arrived, I felt brushed off by my new advisor, and my concerns about time were not heard. An issue was found, and my service advisor retired. When I arrived, I felt brushed off by my new advisor, and my concerns about time were not heard. An issue was found, and I was quoted a large number. From the video, I wasn't completely sure there was an issue. Once home, I looked under the hood and found items not put back securely. I have since had the car looked at elsewhere and was quoted $1200 less to fix the issue. I don't think I will be bringing my car back to Toyota anymore. More

Helped save time. Thank you for your help. Appreciate it. Have a great day ahead. Thank you for your help. Appreciate it. Have a great day ahead. More

They don’t want to fix the blind spot monitor. I am disappointed. And spent too much time I am disappointed. And spent too much time More