Toyota of Simi Valley - Service Center
Simi Valley, CA
1,386 Reviews of Toyota of Simi Valley - Service Center
They are always courteous, thorough, and timely. I went in without an appointment and still had our car serviced. Their Service team rock!! I went in without an appointment and still had our car serviced. Their Service team rock!! More
I brought my car in to drop it off for service the following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork. He was already helping someone with another person waiting. Is there a reason one of the three other people could not have helped us that were waiting? More
The service center was clean, orderly, organized and professionally staffed. The Service Department interaction and processes was efficient and pain-free. professionally staffed. The Service Department interaction and processes was efficient and pain-free. More
Took my 2017 Sienna in for it's 160,000 mile maintenance. Nothing unexpected found. Since this is a service review, why do you only have Sales Dept. people in the "Rate People You Worked With" list? Shou Nothing unexpected found. Since this is a service review, why do you only have Sales Dept. people in the "Rate People You Worked With" list? Shouldn't that be a list of Service Dept. people? More
It was good and quick service while waiting in the waiting room with excellent place, thanks waiting room with excellent place, thanks More
Toyota Representative Kevin and his staff addressed my concerns regarding car maintenance. Provided honest insight and cost for additional maintenance for the vehicle. Kevin and his staff were friendly, e concerns regarding car maintenance. Provided honest insight and cost for additional maintenance for the vehicle. Kevin and his staff were friendly, engaging, and customer service oriented. More
I had been dealing with a bad infotainment system and it was ruining my experience with my RAV4 Prime. Manish spent a lot of time trying to get it fixed and finally replaced a key system. At last, the infot was ruining my experience with my RAV4 Prime. Manish spent a lot of time trying to get it fixed and finally replaced a key system. At last, the infotainment is working great just in time for a big trip. Thank you Manish! More