Toyota of Simi Valley - Service Center

Everything was ok except my usual advisor wasn’t there. The other service advisor who helped me was good except my car took a lot longer than the ETA he gave me. I also called to check on the status of my The other service advisor who helped me was good except my car took a lot longer than the ETA he gave me. I also called to check on the status of my vehicle, and got hung up on by another service person. I called a second time and finally got a hold of my advisor and he said the vehicle was ready 10 minutes ago however that wasn’t showing on the status link provided by the dealership. Anyway not a big deal but just thought I’d share the feedback. More

Excellent c/s. Steve was very helpful adn prompt with excellent c/s mindset. Will come back here. Steve was very helpful adn prompt with excellent c/s mindset. Will come back here. More

Great, kind and thorough service! The work was done quickly and efficiently with a smile! The work was done quickly and efficiently with a smile! More

Robert Hudson was both personal and professional during my visit and gave me good advice. my visit and gave me good advice. More

Thank you for the great service, Oscar. Service has definitely approved! Thank you for your help Service has definitely approved! Thank you for your help More

This is a family dealership. My family members, at Different times have purchased a Toyota car from there. I really love my 2016 Toyota. Our community was ready for a dealersh My family members, at Different times have purchased a Toyota car from there. I really love my 2016 Toyota. Our community was ready for a dealership that is steeped in Caring, Courtesy, Knowledge and Best of all Customer Service!! Robert , in the service department, is Amazing!! He is very customer oriented and I look forward to seeing him each time I have my vehicle serviced. I know I will always have a complete and thorough check out of my current vehicle performance along with feeling very confident that I have the best of care. Because of Robert , I find myself sharing my wonderful experience each time with my family, friends, neighbors, and women’s club members. He is a Breath of Fresh Air at a time, when Service is so important. Thank you for offering someone with the high Caliber of Personal work ethic that Robert offers. More

Very fast inspection, Hope all goes well. See you in another 6 months! Say Hi to Colin K. See you in another 6 months! Say Hi to Colin K. More

Everyone there is very friendly, my vehicle was serviced in a timely fashion. The two gentlemen at the parts counter were extremely friendly and knowledgeable and the vibe is very welcoming. Overall very sa in a timely fashion. The two gentlemen at the parts counter were extremely friendly and knowledgeable and the vibe is very welcoming. Overall very satisfied. More

Excellent service. Was completely finished in under an hour . Received a video of my car being serviced on my phone. Was completely finished in under an hour . Received a video of my car being serviced on my phone. More

The service technicians know what you need and can help you. I also like the lounge area you have TVs you can drink your coffee do a little bit of computer work. You guys have Wi-Fi? It’s pretty cool it’s you. I also like the lounge area you have TVs you can drink your coffee do a little bit of computer work. You guys have Wi-Fi? It’s pretty cool it’s like I’m not wasting my time getting my car serviced. I’m doing my job too.. More