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Simmons Rockwell Subaru - Service Center

Elmira , NY

4.6
17 Reviews

17 Reviews of Simmons Rockwell Subaru - Service Center

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April 08, 2025

I purchased my third and first new outback at this dealership because of the service on my prior Outback. If my car needs to stay overnight I am given a loaner. The service people explain everything a More

by Carlos Romanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
December 31, 2024

They did a wonderful great job for us. They were very professional, very pleasant and helpful to deal with. Excellent experience for us. Tires on our vehicle. More

by "Cathy"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Russell
December 23, 2024

They exceeded my expectations as my vehicle was completed early. They had got the work done ahead of a major snow storm. More

by Larry's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
July 02, 2024

The reason I purchased my new Subaru with Simmons Rockwell was because of the excellent service I received on my 2014 used Outback. More

by Carlos Romanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
July 02, 2024

Took my car in for repair. Employees very friendly and helpful. The waiting area was very clean, pleasant and offered drinks and snacks. More

by bongeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
February 20, 2024

I have been dealing with this dealership for the last 10 years. I am very pleased with all the services that I have used. I wouldn't consider going any where else for purchasing or for service. More

by jstanton328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
February 13, 2024

My husband felt he was being ripped off, if you want to know more, call More

by edeats
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tremayne Harer
Feb 13, 2024 -

Simmons Rockwell Subaru responded

We are sorry to hear that you feel your experience wasn't great and would like to learn more. If you could please contact General Manager Billy Keels at (607) 796-5555 Ext. 2130 or billykeels@simmons-rockwell.com at your earliest convenience. Thank you Simmons-Rockwell Subaru

February 06, 2024

Simmons Rockwell Subaru was great! I had a recall on my Legacy and it was completed as promised. Service Advisor Meghan Wallace was the best. I’m happy I am able to take my car to such More

by Pryscylla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Wallace, Tremayne Harer
January 01, 2024

The Service Writer who handled the appointment and over saw the service was extremely personable and thorough throughout the process. More

by jbrintha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
July 26, 2023

Always on time. Very friendly and professional. Comfortable waiting area. Convenient service days and hours. More

by caseyjhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
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