Simpson Chevrolet of Garden Grove

I kept getting the run around, lack of communication with people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes sta people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes standing around waiting for someone to at least acknowledge me, not even a “hello we’ll be with you in a bit”. I had to track down a manager in the showroom myself to get answers. The work completed on my vehicle was subpar at best. I ended up having to take time off work again and take the vehicle myself to the outside vendor used to have the problem fixed. No one bothered to check the work when the vehicle was delivered. I’ve purchased 3 vehicles at your dealership, but this experience was absurd. More

Great service. My first time for service since the day I purchased my Suburban. So far it’s been a good experience. My first time for service since the day I purchased my Suburban. So far it’s been a good experience. More

Experience was great! !! Would recommend Simpson Chevrolet to anyone looking to buy a new vehicle!!! !! Would recommend Simpson Chevrolet to anyone looking to buy a new vehicle!!! More

I take all my cars to this dealership. They never disappoint. Their customer service is above board, and I will continue to take all my cars there. They never disappoint. Their customer service is above board, and I will continue to take all my cars there. More

I purchased my car here instead of a dealership much closer to my house because Simpson of Garden Grove was willing to work with me to get the car I really wanted. Had to wait for the factory order, but closer to my house because Simpson of Garden Grove was willing to work with me to get the car I really wanted. Had to wait for the factory order, but it was worth it. Have been going back to this same dealer for service every time. No regrets. Good, friendly and courteous service from all I've dealt with over the years. More

Good work and attention was well received I will continue to come to Samsung Chevrolet and referred to fellow relatives and friends to come to Samsung Chevrolet and referred to fellow relatives and friends More

I was very pleased with my experience! It began with an online inquiry and then Austen reached out to me within a few minutes. In the first call he made it personal by walking the lot to s It began with an online inquiry and then Austen reached out to me within a few minutes. In the first call he made it personal by walking the lot to see the car and made an appointment with me to come down. He text and followed up with me and answered all my questions. He always text back quickly and was honest and NEVER pushy. While we made an appt to see one car he still showed me others and helped discuss the decision with my family versus simply pushing a decision. The financial negotiations were smooth and respectful, open and fair. (Think his name was Justin, another great guy to work with) The signing process was smooth and very personable, with conversation in between as people versus a simple business transaction. Austen continued to follow up with me the next day and I appreciate him being open to have me reach out anytime. Very happy with all employees! More

It was near my home, people was kind and help us to buy with comfort with comfort More

Fast professional help in buying vehicle, knowledgeable staff great service, they took us in at 6pm and us out by ppm staff great service, they took us in at 6pm and us out by ppm More

Simpson of Garden Grove made our car-shopping experience a great one. They took care of us and made sure all of our questions were answered. Dan Barlow helped us track down the vehicle we were looking for a a great one. They took care of us and made sure all of our questions were answered. Dan Barlow helped us track down the vehicle we were looking for and he stayed in constant communication with us while the search was ongoing. More