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Simpson Chevrolet of Garden Grove
Garden Grove, CA
1,260 Reviews
Experience Standout Car Shopping at Simpson Chevrolet Of Garden Grove Serving Garden Grove, Santa Ana, Anaheim, Buena Park and Westminster
While providing you with new and used cars, along with parts and service is our focus, at Simpson Chevrolet Of Garden Grove we strive for much more. We want to give those in Garden Grove and others we serve in Santa Ana, Anaheim, Buena Park, Westminster an enjoyable and seamless experience every time you come to visit us whether it's to buy, or service your Chevrolet model. We look forward to working with you soon and exceeding your customer service expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
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Showing 1,260 reviews
October 08, 2024
I find it frustrating that whenever I use my Century maintenance plan for vehicle service, I don't receive the same level of service as I do when I pay for something extra. For example, if I go for maintenance plan for vehicle service, I don't receive the same level of service as I do when I pay for something extra. For example, if I go for an oil change covered by the maintenance plan (which is prepaid) and I'm told the car also needs brake fluid, I end up paying for the brake fluid addition. In these cases, they tend to go the extra mile— they wash the car, vacuum the interior, and provide a detailed report. However, if I'm only getting an oil change through the maintenance plan, they simply perform the service and give me a basic report. I don’t think this is fair, especially since I’ve prepaid for these services. I should receive the same level of care regardless. More
by MDELACERDA28
Verified CustomerEmployees Worked With
Luis me
October 07, 2024
Pleasant Experience! Great inventory. Everyone was very helpful. Would definitely recommended to friends and family. Great inventory. Everyone was very helpful. Would definitely recommended to friends and family. More
by juangarcia30014
October 07, 2024
Mr. Grier Steel was OUTSTANDING. He kept me informed and was very patient with me. He did an outstanding job making sure that everything I ordered on my new truck was in place. He also did an outstanding jo was very patient with me. He did an outstanding job making sure that everything I ordered on my new truck was in place. He also did an outstanding job walking me through a demonstration of all the electronics. More
by joeflannagan
Employees Worked With
Grier Steele
October 06, 2024
MY dealership is awesome! The experience with them is always beyond satisfactory. They are attentive to me in providing details of service needed and complementary to my bud The experience with them is always beyond satisfactory. They are attentive to me in providing details of service needed and complementary to my budget. More
by Ms. Dear
Employees Worked With
Service Advisor Luis
October 05, 2024
Overall the experience was excellent. I did contribute to the extra length of time spent at the service department, but with that issue set aside it was excellent. I did contribute to the extra length of time spent at the service department, but with that issue set aside it was excellent. More
by mata21329
Employees Worked With
William
October 03, 2024
In for six month service of an EV, not much service to do, only inspecting the systems. Inspection and rotating the tires was quick and efficient. do, only inspecting the systems. Inspection and rotating the tires was quick and efficient. More
by RICHLB911
