Simpson Chevrolet of Irvine

James Simpson is the best and makes the service visit a pleasant one. Easy In Easy Out! pleasant one. Easy In Easy Out! More

Every time we come to this dealership for service, we have encountered an issue - typically surrounding poor customer service and lack of even adequate assistance or a sense of customer care. I will not have encountered an issue - typically surrounding poor customer service and lack of even adequate assistance or a sense of customer care. I will not get another chevrolet simply because the dealership’s service department has been so disappointing. More

Joaquin and the rest of the team were very easy to work with. They didn't insist or pressure me into buying additional things that I was not interested in. There weren't any surprise add-ons at the end, an with. They didn't insist or pressure me into buying additional things that I was not interested in. There weren't any surprise add-ons at the end, and they were very straightforward with discussions on pricing. I would recommend that people go to this dealership if they are looking to buy a Chevy. I can't stress enough that they are very straightforward with their pricing and don't try that typical sales approach of artificially inflating the price to make you negotiate the price down! More

So far very good,my experience was good they are friendly,faster,the job good friendly,faster,the job good More

Five stars for the entire team! After a months long search for the perfect white Tahoe, I finally found one here. Karl was so helpful throughout the entire process. Excellent commun After a months long search for the perfect white Tahoe, I finally found one here. Karl was so helpful throughout the entire process. Excellent communication from him, without being too aggressive or annoying, which is often the case at dealerships. I also had a trade-in that I completed with them. Darren led this process and was also great to work with, despite the challenging title situation I had. I would buy from them again and highly recommend Simpson Chevy. More

I really appreciate the efforts made by staff in ensuring I was completely satisfied. From start to finish (about 1 week from initial visit to driving out the door), Simpson Chevrolet kept me informed; good I was completely satisfied. From start to finish (about 1 week from initial visit to driving out the door), Simpson Chevrolet kept me informed; good communication. Mark (sales rep.) answered all my questions about the new vehicle and took the time to show me ALL the features. Sean (and financing staff) worked hard in trying to get me the best financing deal. I would definitely recommend Simpson Chevrolet to my friends and colleagues (if in the market). Thanks team! I love my new Traverse! More

Still waiting on second key ! Service was hurried, gave a feeling that we are not important. Service was hurried, gave a feeling that we are not important. More

I was lied to by Maj. sales manager. Lied about interest rate. The finance also telling lies. Terrible… sales manager. Lied about interest rate. The finance also telling lies. Terrible… More

Amazing Store! Amazing People! They took great care of me, and I’d be happy to buy all of my Chevy products from them in the future. Amazing People! They took great care of me, and I’d be happy to buy all of my Chevy products from them in the future. More

We had to take my truck in for a recall. The customer service at this store is horrible. First off , they initially told me it would take 6 hours. It ended up being over night. I called and The customer service at this store is horrible. First off , they initially told me it would take 6 hours. It ended up being over night. I called and left messages and never heard back for 4 hours call again and they finally told me I could pick my car up at the end of day 2. When I came to return my loaner vehicle which I was lucky enough to get they were going to make me pay to fill up the vehicle which when they handed me the keys they mentioned nothing about filling up the truck with gas (not in paperwork either). When I mentioned they didn't even tell me the two receptionists started speaking to one another in another language behind the counter. Last when I get into my truck someone's used cold del taco cup was in my truck (left from one of the workers). I WILL NEVER RETURN TO THIS DEALERSHIP. More