I took my F-150 in for service and was greeted and checked in promptly. The service area is always immaculate and well organized. They gave me an estimated time for the service, and about 30 minutes later I was ready to go. Considerably less time than they estimated which was great. Always great people to work with. I won't go anywhere else. My wife's Explorer needs tires and I'll be taking it there because they are just the best and the prices are great too.