Maybe they’re ok if you’re looking for a brand new car, but don’t go anywhere near their budget lot. I was interested in a vehicle on their budget lot, but I live about 200 miles from Sioux Falls. Over about 3 weeks I emailed questions and eventually decided it was worth taking a full day away from my family of 4 small children to drive up and look. I had asked multiple times if the vehicle had had animals or smokers in it. Every time I was assured it had no odor on the interior. I set up to come see the vehicle and noticed they’d dropped the price. I arrived at the dealership after driving nearly 4 hours one-way, and it took about 20 seconds to know I’d never purchase a vehicle from this establishment. The price drop a few days earlier was due to hail damage that no one had mentioned. The vehicle not only had an almost unbearable odor of animals, but the seats were stained, there were what appeared to be vomit spots on the carpet, there were dirt and gravel in the glove box, and the list went on. Mechanically, the vehicle was a quart low on oil and it looked like the oil hadn’t been changed in a while. The vehicle was rusty, and simply put, it was a piece of junk. When I asked about price, it was inflated way beyond book prices and they refused any negotiation.
I imagine they do fine with selling new cars. There is nothing they could lie about because they’re new. But don’t expect an honest answer about vehicles on their budget lot. Take it from me: don’t waste your time there.