Skalnek Ford Inc

New F150 Platinum I had a Great experience working with Mike Steffler, he just gets it he listened, professionally acted and never pushed the sale but allowed my pace t I had a Great experience working with Mike Steffler, he just gets it he listened, professionally acted and never pushed the sale but allowed my pace to pull the sale along. Highly recommend buying a ford with Mikes help!!!! Thanks Mike for the experience of buying thru you!!! Thanks Skalnek for hiring a pro! More

Skalnet Ford rocks! After visiting 7 dealerships and giving them my budget I had to stick to, Ryan Marshall was the only one able to help me out. After visiting 7 dealerships and giving them my budget I had to stick to, Ryan Marshall was the only one able to help me out. More

Donna Zaner is the best! Donna is always available to listen and help me solve any issues I may have with my vehicle, or questions as to the operation of a certain feature. I Donna is always available to listen and help me solve any issues I may have with my vehicle, or questions as to the operation of a certain feature. I would recommend Donna to others. More

Awesome Service & Sales Love Ryan Marshall! He is great and his finance manager have helped us and many others! We have purchased 2 cars and leased 1. We refer our friends an Love Ryan Marshall! He is great and his finance manager have helped us and many others! We have purchased 2 cars and leased 1. We refer our friends and family there because we know they will be treated with respect and not pushed into buying/leasing something they don't want or are not comfortable with! More

He didn't just sell me a car. I had a good experience at Skalenk several years ago and decided to go back recently when it was time for another vehicle. I was really pleased with I had a good experience at Skalenk several years ago and decided to go back recently when it was time for another vehicle. I was really pleased with Ryan Marshall. He didn't just sell me a new car (something I said I would never buy) but he sold me on the Skalnek family. He was professional and personal. It was almost like I had my own personal broker. Even my husband ended up liking the guy and the service we got. I already know where I am going when it is time for the next car which appears to be ever 3 years or so for the 5 drivers in my family. More

Amazing Sales Representative We have bought several cars over the years using the same Sales Representative Ryan Marshall at Skalnek Ford in Lake Orion. We are highly satisfied wi We have bought several cars over the years using the same Sales Representative Ryan Marshall at Skalnek Ford in Lake Orion. We are highly satisfied with his service he provides us. I recommended using Ryan Marshall when your ready to purchase or lease or next vehicle. My husband and the rest of our family have experienced several places and we have never felt happier with the service he has provided. Amazing and wonderful experience. More

Best at customer service! I have leased 3 Ford Edge's at Skalnek and will never go anywhere else! Donna Zanner (sales) is the best sales/service person I have seen at a dealer I have leased 3 Ford Edge's at Skalnek and will never go anywhere else! Donna Zanner (sales) is the best sales/service person I have seen at a dealership. I send her new customers all the time and they are always as pleased as I am! More

Lease Mileage Overage On a whim, I went into Skalnek to speak with a salesperson in regards to turning in my Lease early... 18 months early. When I originally leased my Ex On a whim, I went into Skalnek to speak with a salesperson in regards to turning in my Lease early... 18 months early. When I originally leased my Explorer, I went to Dorian Ford (will never return again due to shady salespeople and no regards to anything but making money and referrals) and lived 2 miles from my work. Due to loss of my job and the starting of a new position 50 miles from my house, the mileage was racking up fast on my lease. Before I went over, I wanted to know my options. A week later I was pulling out of the lot in a new purchase, no need to stress about the miles, and not needing to pay my way out of my lease. Thank you for turning a stressful situation into one that has built a lifelong customer. More

Customer service sucks in the service deparent My ford truck sat in there parking lot all day by the dumpster in the back lot literally all day and I called all day long to see if my truck was done My ford truck sat in there parking lot all day by the dumpster in the back lot literally all day and I called all day long to see if my truck was done and I took the chance and had my wife take me up there at 4:30 pm and there it was still I'm the same place and never once did they call and tell me they couldn't finish my truck after dropping it off on a Monday and now it's Friday. They did not get it done either so I have to take it back Monday the horrible thing is that I have to take it back to them or I have to pay another deductible even though it was their fault it didn't get done after they said they would on Monday that it would be done on Friday. Allen admitted that my truck sat back there all day long ... I don't understand why you wouldn't call me and tell me to come get it or get if fixed . The customer service sucks I've never been treated so badly before and I think it's horrible that lake orion has only one ford dealership to deal with because that one is awful More

They misquoted me, ordered wrong parts, huge inconvenience. Didn't compensate my inconvenience. Tried to make it seem like they were doing me a favor by overnighting the correct part when they w inconvenience. Didn't compensate my inconvenience. Tried to make it seem like they were doing me a favor by overnighting the correct part when they were the ones who screwed up! Please choose a different service location! More