Sky Chrysler Dodge Jeep Ram of Provo

If you're considering having your vehicle serviced here, I'd strongly recommend looking elsewhere. Before a camping trip, I brought my truck in for a diagnostic because I wanted to address any potential I'd strongly recommend looking elsewhere. Before a camping trip, I brought my truck in for a diagnostic because I wanted to address any potential issues before driving into remote areas. Instead of identifying the actual problem, the service department recommended repairs that would have cost nearly eight times what it ultimately cost to resolve the issue elsewhere. Just ten days later, my engine failed, leaving my family stranded in the middle of nowhere. That's exactly the scenario I was trying to avoid by bringing the truck in for a professional diagnosis in the first place. The most disappointing part of this experience was how it was handled afterward. When I spoke with the service manager, Darren, to explain what had happened, his response was essentially, "No, we're not going to do anything to help you," despite the fact that the original diagnosis had completely missed the underlying issue. There was no interest in reviewing the diagnosis, no accountability, and no attempt to help resolve the situation. I understand that diagnostics aren't perfect and that mistakes happen. What I can't accept is paying a dealership for its expertise, having a major issue missed, and then being met with complete indifference when that failure results in a catastrophic breakdown. I trusted this dealership to help make sure my truck was ready for a family trip. Instead, I ended up with a failed engine, an expensive tow, a ruined trip, and a service department that wasn't willing to stand behind its work. Based on my experience, I won't be returning, and I can't recommend their service department to anyone. More

Told friend come get your truck. We can’t figure out the problem after 8 days We can’t figure out the problem after 8 days More

Recently purchased a 2025 Jeep Wagoneer from Sky Jeep. We are from out of state and always dread the experience of haggling at auto dealerships. While transparency of the actual vehicle price was an issue We are from out of state and always dread the experience of haggling at auto dealerships. While transparency of the actual vehicle price was an issue initially, once we got past the negotiating phase of the process, things continued to proceeded quickly and professionally. We ended up with our much sought after dream car at a fair price. We are thankful to the team at Sky Jeep that assisted us! More

PRICE GOUGING ALERT! I was interested in purchasing a Mercedes-Benz GTC and asked why it was overpriced by $10,000. They cited Kelly Blue Book and some goofy explanation I was interested in purchasing a Mercedes-Benz GTC and asked why it was overpriced by $10,000. They cited Kelly Blue Book and some goofy explanation about current market prices. I was born at night, but not last night. Buyer beware, this is a greedy price inflating dealership who's focus is making the most on every single vehicle. People are fed up with used car salesmen taking advantage of buyers. This dealership has a well earned reputation of the bottom feeding, fast talking, greedy used car salesmen that people avoid at all costs. More

I recently took my 2021 Jeep Cherokee into Larry Miller Jeep Provo since I was getting an error message that the Forward Collision Camera needed adjustment, along with warnings that the Traction Control, S Jeep Provo since I was getting an error message that the Forward Collision Camera needed adjustment, along with warnings that the Traction Control, Stability Control, and Cruise Control needed adjustment. . I received a call that the camera module needed to be replaced. I finally heard back from service at 5pm that the car was ready. I had a rental car, and they closed at 5:30, so I had to pick the car up the next morning. I arrived at the dealership around 9:30 and had a $1,100 bill for the camera replacement and calibration. I was driving home and about 5 miles from the dealership all of the warning lights came back on. I immediately drove back to the dealership and waited for an hour before the service advisor came and told me that they needed to re-calibrate the system and do a software update, which was not done the previous day. After 2 hours I got the Jeep back, all the service lights were out. The next morning, while driving around all of the light came back on. Took the car back into the service department Monday morning, and it took them 2 plus hours to figure out that the ABS Hydraulic unit needs to be replaced, to the tune of another $1,400. Truly hard to believe the Service Techs fix something and with minutes the same warning are back on again. A car that is 4 years old and a part that the Chrysler website says should last 100,000 miles goes out with 33,000. IF YOU NEED TO HAVE SERVICE ON YOUR JEEP – GO SOMEWHERE ELSE. TOTAL WASTE OF TIME (3 DAYS) AND MONEY. More

The dealership always take good care of me, and always answer my question's pertaining to my 2020 dodge ram 1500. The part's department is great. I buy my filters there. answer my question's pertaining to my 2020 dodge ram 1500. The part's department is great. I buy my filters there. More

Very good service knowledgeable people Ang fast high quality atención customer care excellent service as always quality atención customer care excellent service as always More