Skyline Ford - Service Center

Electronic key fob Needed to get an electronic key fob for my car. I called your dealership and talked to Bob in parts. He was very helpful I was able to come to your Needed to get an electronic key fob for my car. I called your dealership and talked to Bob in parts. He was very helpful I was able to come to your dealership and get what I needed. They had the key fob I needed and they programmed it and I was on my way. Thank you. More

They took care of me!! Wonderful experience with Skyline Ford!! They took exceptional care of me and my C-max!! Thank you to Bob Olin in parts and all the guys who worked Wonderful experience with Skyline Ford!! They took exceptional care of me and my C-max!! Thank you to Bob Olin in parts and all the guys who worked on my car!! More

Another Outstanding Experience by the Service Dept. I took my 2010 F150 in to get the climate control worked on which they did, but in addition when they performed the safety/multi point inspection, fou I took my 2010 F150 in to get the climate control worked on which they did, but in addition when they performed the safety/multi point inspection, found a few other areas needing attention that if gone unchecked, would have resulted in a very expensive repair. Jason, the service tech person who assisted me, was great to work with! They ran into a few issues and kept me informed step by step, treated me fair and went the extra mile for me!! Each and every time my pick up needs attention, I will be on their doorstep! Again, Jason my hat goes off you you!! Thank You!! More

friendly staff! I came in because my grandma hit a deer in her Fusion and cracked the headlight lense. Bob was very helpful and very polite. He said the part would be I came in because my grandma hit a deer in her Fusion and cracked the headlight lense. Bob was very helpful and very polite. He said the part would be in the next day and he followed through with his word. More

Pleasant and helpful. I came in to purchase an additional Remote for my Ford Focus. Bob was pleasant, helpful, and helped me save $5.00 on my purchase. I would be happy I came in to purchase an additional Remote for my Ford Focus. Bob was pleasant, helpful, and helped me save $5.00 on my purchase. I would be happy to deal with him again. More

Great Service! Great service from Bob in the Parts Dept. I needed to replace a mirror on my daughters car ASAP. They didn't have the part in stock but Bob stated he Great service from Bob in the Parts Dept. I needed to replace a mirror on my daughters car ASAP. They didn't have the part in stock but Bob stated he would have it first thing the next day. Sure enough I received a call by 10 am that the part arrived. They also offered to install it right then and was very happy with making the decision go to Skyline Ford. Thank you Bob! John M More

parts department while waiting for the service department I noticed a touch-up paint display at the parts department counter. Bob was very helpful in helping select th while waiting for the service department I noticed a touch-up paint display at the parts department counter. Bob was very helpful in helping select the correct color which needed to be ordered. The order was placed at about 5 p.m. The very next morning Bob called to let me know my order had arrived. Now that is truly amazing service! More

Quiklane excels My air conditioning went out on my car while driving in 100 degree heat on 6/26, and on 6/27, thanks to a word from Jim Donofrio, I was at Quiklane in My air conditioning went out on my car while driving in 100 degree heat on 6/26, and on 6/27, thanks to a word from Jim Donofrio, I was at Quiklane in Keizer that morning. Super experience, especially from the manager, JP, who made the situation hassle-free. Kudos to all involved. More

First expirence Have a clicking noise in my f-150 and took it to les scwabs and they told me it was a vacuum leak . So I have it towed to skyline ford on commercial s Have a clicking noise in my f-150 and took it to les scwabs and they told me it was a vacuum leak . So I have it towed to skyline ford on commercial st (Salem,Oregon ) and it's there for 2 days and I have to call them for them to tell me they don't know what's wrong with it and there gonna keep it another night . More

sold me the wrong atf I asked for a 2012 f150 transmission fluid and he sold me mercon v. the owners manual says Mercon lv. owners manual says not to use Mercon v. I asked for a 2012 f150 transmission fluid and he sold me mercon v. the owners manual says Mercon lv. owners manual says not to use Mercon v. More