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Skyline Ford - Service Center

Salem, OR

4.5
384 Reviews

384 Reviews of Skyline Ford - Service Center

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February 03, 2023

Service department is efficient and reliable. The service advisor seems to be knowledgeable and very friendly. More

by JMR
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Great service department! Great at fixing my car problems and very courteous. Great waiting room too. More

by LT, Lyons
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Good customer service and communication. Work completed as expected. Will be back, and happy to recommend. Thank you. More

by rachelmclark
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Mel is great 👍. Explains everything in an understandable way. Hope I don't have to go back soon, but she is great to work with. More

by Bruce Lawson
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
January 30, 2023

Skyline Ford worked with me to secure purchase of a 2022 Mustang Mach e. They had to make some things happen prior to December 31, 2022 so I could secure a tax credit. Grateful for what they did for me. Geo More

by Thane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Rangel
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Great service, all the employees are always so helpful. Mel is a great service advisor. I’ll be back More

by WILLIEWAITRESS
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Skyline Ford responded

We look forward to seeing you! Thank you for choosing Skyline Ford!

January 25, 2023

The service writers are friendly and have addressed any concerns I’ve had during a service experience. More

by mrdlhayden
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Skyline Ford responded

Thank you for stopping in and choosing Skyline Ford!

January 23, 2023

We have bought many vechicles from skyline 2 used pickups and a car. unfortunately the service department at keizer and skyline is iffy More

by lindaallen1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Myhre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Skyline Ford responded

Thank you for the review. We'd love to hear more regarding your visit. Please email jima@skylineforddirect.com when you can.

January 21, 2023

Mel was great; the best service adviser I’ve had. I really appreciate Dennis and the shuttle service. Repair was done faster than I expected . More

by kropalindanicki
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I appreciate Dennis and his shuttle.
Jan 25, 2023 -

Skyline Ford responded

We love to be ahead of schedule when possible. Thank you for choosing Skyline Ford!

January 19, 2023

Gavin was awesome. He had to deal with me and that says a lot. Thanks again More

by larryb2222
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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