Skyline Ford - Service Center

A bit frustrating- booked an appointment in advance and explained that there was an issue with the TPSM that I wanted fixed. When the appointment arrived, I was told they “didn’t have anyone who could do t explained that there was an issue with the TPSM that I wanted fixed. When the appointment arrived, I was told they “didn’t have anyone who could do tires” so I would have to reschedule to get the issue resolved. Since I explained the issue when I made the appointment, it was surprising that no one was available to fix it and that no one else could handle tires in a garage full of mechanics. The tech also discovered other issues with the tires (old and needed to be replaced and lug nuts). The tires could not be replaced because, again, no one was available who “does tires.” They recommended that I replace all the lug nuts because they were old and “swollen,” which I did. But that seemed stupid because I was told they couldn’t get them off, but all they had to do was use a bigger size wrench (that used metric). In retrospect, it seemed dumb to spend so much money on lug nuts that could still be removed easily, but still not be able to address any of the tire issues. More

Took 30 days to figure out what was wrong with the F150 for it to be a corrupted data for it to be a corrupted data More

Excellent service and fair pricing. i would give this dealership a 10.i will always choose this dealership i would give this dealership a 10.i will always choose this dealership More

Horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible More

They have a great service to their customers. Responding to questions being asked. Thank you! Responding to questions being asked. Thank you! More

Wonderful dealer! ! Very helpful, knowledgeable staff. The writers do a fantastic job keeping me in the loop with what’s going on with my vehicle. The technicians are h ! Very helpful, knowledgeable staff. The writers do a fantastic job keeping me in the loop with what’s going on with my vehicle. The technicians are hardworking and have a very high level of knowledge about the vehicles!! Will definitely return for service More

My rear defogger wire detached from window. They replace the window versus reattaching the cord. This was done under warranty. They got it done quickly and did a good job. They replace the window versus reattaching the cord. This was done under warranty. They got it done quickly and did a good job. More

Good sales staff I believe i got a good deal Nice car Very good This is good as my Mercedes Very good This is good as my Mercedes More

Dealership was great but it took over 5 months for repairs while waiting for parts to arrive. repairs while waiting for parts to arrive. More

Quick with the service. I really look forward to my cup of cappuccino from the coffee machine. I really look forward to my cup of cappuccino from the coffee machine. More