
Sloane Honda
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Very Unprofessional I took my 2013 Honda Accord Sport in for servicing at Sloan Honda last year because there was a grease leak in my Axle and or CV Boot. I notice the s I took my 2013 Honda Accord Sport in for servicing at Sloan Honda last year because there was a grease leak in my Axle and or CV Boot. I notice the same issue happened again when I recently brought it in to a local mechanic for an inspection. I contacted Sloan Honda to make an appointment on Tuesday August 4, 2015 at 10:00am. I dropped my car off to Paul Reese and he stated that a diagnostic test had to be run to determine if it was the CV Boot or Axle that was the issue and would check to see if my vehicle was still under warranty. I asked Paul when I can expect servicing to be completed on my car and he said by 4:00pm that same day. I came back to Sloan Honda at 4:00pm and I asked Paul if my car was ready yet and he stated my car was next to be serviced. I decided to wait for my car and after an hour or so, Paul came back and told me that they do not have the parts to fix my car. I was told to schedule another appointment the following Monday (August 10, 2015) and Sloan Honda will provide me with a loaner car. On August 10, 2015 I dropped my car off to Mike because Paul was out sick and I asked Mike when will my car be ready. I was informed that it would be ready the following day Tuesday, Aug. 11 at 4pm. The next day l called the servicing center and asked if my car was finished and Paul stated they forgot my car was back and there and someone dropped the ball on it and forgot to service my car. Eventually, I got my car back on August 12, 2015. There were multiple occasions where the servicing center could have called and kept me informed on the status of my vehicle. It was an inconvenience to me having to take off of work and leave early two days which could have been avoided if I was informed that my car would not be ready when I was told. Initially on Tuesday, August 4, 2015 Paul could have called me if he knew that the car was not yet serviced and would be delayed in completing. Then the following Tuesday ( Aug. 11) someone dropped the ball and forgot to service my car as in his exact words. I had an appointment and somehow someone forgot to service a vehicle that was scheduled. I am writing this because I wanted to let you know of my experience coming into your Honda servicing center and wanted to bring to your attention the issues that I came upon. I hope you can read this email and find ways to improve your servicing center. I hope to help save someone else from the same issues. More
Very good Customer service They have very good price and customer service, they are very friendly and helpful, they are supportive and great quick work, i will highly recommend They have very good price and customer service, they are very friendly and helpful, they are supportive and great quick work, i will highly recommend it. More
Excellent Choice I would recommend Sloane dealership to anyone that is interested in buying a vehicle. The sales representative William Burnett did a wonderful job to I would recommend Sloane dealership to anyone that is interested in buying a vehicle. The sales representative William Burnett did a wonderful job to get me into the vehicle I wanted. Thank You!!!!! More
Blew Away Our Expectations From the moment our family stepped foot into Sloane Honda in NE Philadelphia, we were treated with exceptional friendliness, respect and professionali From the moment our family stepped foot into Sloane Honda in NE Philadelphia, we were treated with exceptional friendliness, respect and professionalism. Jeff gave us a great deal on a CRV without any haggling back and forth, something normally expected in a car dealership. His knowledge of the car, the Honda brand and the competition far exceeded any other dealership we have visited. Igor delivered the car with thorough explanation of the technology, the up most competence and with a quick turnaround. It was nice that we didn't have to wait for hours! More
satisfied The employee went out of his way to get me in a 2012 certified honda and I am so happy they have the best personal working in this dealer ship my sist The employee went out of his way to get me in a 2012 certified honda and I am so happy they have the best personal working in this dealer ship my sister and I have buy cars from them More
No pressure, giant selection, OUTSTANDING SERVICE! This is the way major purchases should be! Every employee makes you feel at home while getting you the best deals possible. Igor is the man! He pul This is the way major purchases should be! Every employee makes you feel at home while getting you the best deals possible. Igor is the man! He pulled in Jeff, the general manager, who made the purchase personal. There is no pressure or rush at all. Everyone who works there is helpful and informative, making you feel like a family member. Sloane is second to none if you are looking at new cars! More
excellent! jeff and the guy with the blue eyes helped us a lot in choosing a great deal and a great car we loved it! and the service their is quick and easy. jeff and the guy with the blue eyes helped us a lot in choosing a great deal and a great car we loved it! and the service their is quick and easy. More
Rude and bad customer service staff . Today I took the appointment for the test drive of Honda civic 2008 LX , I drove 45 minutes to reach to SLOANE HONDA , Bustleton and Haldeman Ave. Today I took the appointment for the test drive of Honda civic 2008 LX , I drove 45 minutes to reach to SLOANE HONDA , Bustleton and Haldeman Ave. First I took the train and a bus and then a friend of mine picked me up from Bus 58 at Cottomman Ave. Stop. It was astonishing to see that the staff present on duty , Mr. Alez and Mr. Will were not aware of our scheduled committed appointment ,but Mr. Alex handled us well. I was shocked that I scheduled the appointment and no one knew about it...... After spending like 20 minutes. Mr Will told us that the car I requested is locked in the guarage for final touching or it has not reached to the dealership .....so they showed me the other Honda 2008 Ex instead of LX , because the car was sent for finishing process. I drove the Ex , and on my return we found that LX Honda ( THE CAR I REQUESTED FOR A TEST DRIVE WAS PARKED IN A POOL WITH ALOT OF DIRT AND FULL OF SCRATCHES ).....Wow what a magic:! the car came suddenly out of a locked garage directly and full of scratches. Mr. Alex was kind enough to give a test drive of that car, but on our return to there office we tried to negotiate some price for EX , because we were already very disappointed the way we were treated , on this Mr. Will told me and my friend who is a senior Banker to leave the showroom as they are not interested in selling a car to us. Please note that we were serious to buy a car with some cash and wanted to close the deal......Please note..what a bad and unorganized customer service you have. More
Iggy is the best salesman Great service and attention! Iggor, found me a great deal, he listen to my needs and found the car that best fits me. I recommend this dealer to eve Great service and attention! Iggor, found me a great deal, he listen to my needs and found the car that best fits me. I recommend this dealer to everyone, especially the salesman. More
Outstanding customer service. Igor(sales rep) did a fantastic job during my visit at sloane, gave my nephew crayons and paper to keep him busy while we discussed the variety of ve Igor(sales rep) did a fantastic job during my visit at sloane, gave my nephew crayons and paper to keep him busy while we discussed the variety of vehicles. Thank you Igor for patiently helping me find the car I now love. More