
Sloane Honda
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,277 reviews
Best Buy in the auto business MR. William Burnett was very professional, helpful and most of all, very patient. No pressure selling,very accommodating. He help me find exactly what MR. William Burnett was very professional, helpful and most of all, very patient. No pressure selling,very accommodating. He help me find exactly what i wanted, at the price i wanted. I am a loyal Honda customer for life. Sincerely D.J. Tucker Philadelphia Pa 19152 More
Big water Stain on my 2014 Honda CRV Roofliner I had purchased a brand new 2014 Honda CRV from Sloane Honda 2 months back. Last week i saw a big water Stain on the roof liner starting over the top I had purchased a brand new 2014 Honda CRV from Sloane Honda 2 months back. Last week i saw a big water Stain on the roof liner starting over the top of left passenger window streching all the way back to the radio antenna. I have taken picture of this and had even shown the stain on the roofliner to some of my colleagues they were shocked to see the stain on the roof liner for a brand new vehicle. Even though the dealer replaced the roof liner the look and finish was not comparable to the factory installed roof liner. I had owned 2 Toyota vehicles and did not have any issues so far this is my first Honda vehicle and i am already very severely disappointed with the quality of this vehicle. More
Still feeling disrespected Went to this dealer earlier this week only to get the brush off cause I was "doing my homework". They need to realize every customer will not buy day Went to this dealer earlier this week only to get the brush off cause I was "doing my homework". They need to realize every customer will not buy day of. Treat everyone equally if your buying today or buying next month. First impressions are everything. I left with a bad taste in my mouth. More
Dependable Service very good experience and friendly service. I would say since I have been dealing with Sloane Honda that i have never had a bad experience with them. very good experience and friendly service. I would say since I have been dealing with Sloane Honda that i have never had a bad experience with them. More
I recently visited Sloane Honda and leased the 2014 Honda I recently visited Sloane Honda and leased the 2014 Honda Civic. The staff made my decision easy with the available lease and trade in options. I l I recently visited Sloane Honda and leased the 2014 Honda Civic. The staff made my decision easy with the available lease and trade in options. I love my new car and I am also completely satisfied with my decision. More
I brought my 2006 Honda Pilot to Slaoane Honda on I brought my 2006 Honda Pilot to Slaoane Honda on Wednesday March 12, 2014 at approx 4:30 pm for a oil change , I was ask if I wanted to get into a I brought my 2006 Honda Pilot to Slaoane Honda on Wednesday March 12, 2014 at approx 4:30 pm for a oil change , I was ask if I wanted to get into a new car after I told the lady no, less then 24hr later I need a new transmission. They did something to my car? This is not a coincidence . I had no indication or waring of transmission problem. I had 2 honda's before i never had a problem with any of them. My honda Pilot was ALSO brought to a honda dealership for service even to change a light bulb. More
This was my first time at the service center. Mine was a minor problem which was taken care of but I had several questions I needed answered and they were all taken care of with courtesy and expertise. I wa minor problem which was taken care of but I had several questions I needed answered and they were all taken care of with courtesy and expertise. I was totally satisfied and I will be back and will recommend this dealership. More
I had an overall Great experience. The salesmen were NOT pushy or aggressive however they were very informative and knowledgable about the vehicle I was purchasing and I felt very comfortable talking to the pushy or aggressive however they were very informative and knowledgable about the vehicle I was purchasing and I felt very comfortable talking to them and asking them questions. More
I was involved in an accident and brought my vehicle to Sloane Honda (Philadelphia). It took four weeks to release my vehicle. Before pick up my vehicle, I had to sit at Sloane Honda for four hours. After Sloane Honda (Philadelphia). It took four weeks to release my vehicle. Before pick up my vehicle, I had to sit at Sloane Honda for four hours. After four hours, an employee advised me that I would have to contact my insurance company and explain to them that they would have to submit the paperwork and payment to Sloane Honda. After speaking to my adjuster, he informed Sloane to release my vehicle and that the paperwork and payment would be finalized by nights end. Sloane would not release my vehicle and were very difficult to speak to. Sloane Honda advised me to come back the following week to pick up my vehicle. I went the following week and Sloane informed me that the air bag light was on and they could not release my vehicle. They said they would run diagnostics on this issue. Why this was not checked and diagnosed in the previous four weeks is intolerable in my opinion. I advised them when I dropped off my car that the air bags did NOT deploy and that their may be issues with that. Apparently, they ignored my statement because the issue was not addressed nor repaired (within 4 weeks). After this, I tried contacting them on many occasions and did not get any responses. I was once again, IGNORED. I drove to Sloane Honda so I can speak to somebody in person. After speaking to Tim at Sloane, he informed me the diagnostic test cannot be done unless I PAY for the service myself our of my own pocket. Tim at Sloane Honda claimed my insurance company would not cover this test. I contacted my insurance company and spoke to the supervisor Tom, who advised me that they NEVER stated they would not cover this problem. Tom than called Tim at Sloane, and advised him the diagnostic would be paid for and to go ahead and finish it. It has been 6 days since this time and I have yet to hear from anyone at Sloane Honda. I tried to contact Sloane repeatedly, and literally was unable to speak to anyone. They would ignore my phone calls deliberately. I drove to Sloane on multiple occasions and each time they informed me that Tim was unavailable and he would contact me as soon as possible. My vehicle has now been there for over 6 weeks. I have never witnessed such horrible customer service in my life. First they told me they would not release the vehicle until the air bag light was off but as soon as they received the payment from my insurance company, they released the car with the same issue they stated they could not release it for a week prior. This is a corrupt dealer AND BE AWARE that they will try and rip you off and not repair your vehicle as it should be. They would put my life in danger and could care less because they already received their paycheck from the insurance company and money out of my pocket. This is inexcusable for any dealership and I will be contacting Honda Corporate today. More
Sloane Honda is a great place to purchase new or used vehicles, the sales team is friendly and reasonable and will work with the customer to get the price right for both sides. vehicles, the sales team is friendly and reasonable and will work with the customer to get the price right for both sides. More