Sloane Honda

Buying a new CRV at Sloane was a great experience all around from the initial phone call with Derek to going to the dealership to buy the new CRV. Everything was handled in a very professional manner an around from the initial phone call with Derek to going to the dealership to buy the new CRV. Everything was handled in a very professional manner and all communications were clear and straightforward. The experience at the dealership was enjoyable and Derek was very knowledgeable about all aspects of the vehicle and optional items. Even though we knew the specific model CRV we wanted before contacting Sloane, Derek made sure we took a test drive and were aware of all features and vehicle performance characteristics. He spent a lot of time answering our questions and it was clear he wanted to make sure we were 100% happy with everything before we bought the vehicle. And all the numbers were exactly as discussed when we signed the paperwork. Overall a great experience and would highly recommend Sloane to anyone looking to buy a Honda. More

I recommend this dealership 100%. They deliver as promised. Price was right. No surprises. They are very professional and treat the you with respect. They went over everything to make sure that you a promised. Price was right. No surprises. They are very professional and treat the you with respect. They went over everything to make sure that you are happy with the sale price. The negoiation process was very pleasant and stress free. I have recommeded them to several of my co workers who have purchased a car at this dealership. They have all told me that their experience was the best they have ever had in purchasing a car. Totally stress free and they wanted to thank me for recommeding Sloane Honda to them. More

Tim Graham is by far the best salesman I have ever dealt with. During the entire buying process I never felt pressured, rushed or even had the slightest feeling of being taken advantage of. Tim kept my prio with. During the entire buying process I never felt pressured, rushed or even had the slightest feeling of being taken advantage of. Tim kept my priorities and interests as the prime focus and never deviated from it. I went into Sloane hoping for a smooth time and it turned out to be even better than expected. Tim was sincere and trustworthy and he made sure to give us the best deal possible. Tim is completely transparent in his dealings with the buyer and he was a calming influence during the usually stressful car buying process. Tim made sure that we didn't waste neither our time nor money and I will only buy cars from him in the future. More

Sloane Honda was a great honda dealership to go through. The salesmen were nice and helpful along with the other staff members that I met. I am happy with my purchase and I love my honda civic. I would reco The salesmen were nice and helpful along with the other staff members that I met. I am happy with my purchase and I love my honda civic. I would recommend my family and friends to go through the same dealership if they are interested in a honda. More

My wife and I went in to return her civic which was coming off of her lease. We needed a new car for the house and my business so i decided to check out some of the CRVs they had there. We found one th coming off of her lease. We needed a new car for the house and my business so i decided to check out some of the CRVs they had there. We found one that i liked and with the help of the salesman Mike Alexanian, everything was finalized within a couple of hours. I am hoping the service i receive from Sloane Honda over the next 3 years while i have the car will be reflective of the same kind of service i received while puchasing the car. More

Sloane Honda provided me with a great shopping experience. I didn't feel pressured into making a decision before I was comfortable doing so and I never heard the stereotypical sales pitch that I'm experience. I didn't feel pressured into making a decision before I was comfortable doing so and I never heard the stereotypical sales pitch that I'm used to hearing from car dealerships. This was a great experience and I'll be more than happy to recommend this dealership to my friends and family! More

I recently purchased a year-old Accord that I saw online. The cons: They sent a clear message: They're cheap, and they don't care once they have your money. A week after I bought my Certified Pre-Owned H The cons: They sent a clear message: They're cheap, and they don't care once they have your money. A week after I bought my Certified Pre-Owned Honda, I called to ask if they had performed the recall repairs. The service rep said, "I think so." What kind of answer is that?! I went to another dealer to have it checked, and sure enough, Sloane never did the recall repairs! One of the recalls was major; They sold me a car that could have caused me injury. Another item: My Certified Pre-Owned Honda didn't have an owner's manual. No big deal. I called the next day, and a saleman agreed it should be included in the bumper-to-bumper warranty. When I arrived, another service manager was on duty and refused to help. Because I couldn't remember the other salesman's name on the phone, he suggested I was making up the story. The cost wasn't the issue (I ultimately ordered a used one on ebay for $15). Rather, it was the sense that once they made the deal, they didn't care. The pros: The salesman who sold the car was friendly, and we had little haggling (hey, the average profit made off a new car is well over $3000, so we both knew they weren't doing any huge favors when they came down a bit in price. Still, the price was good for my expectations). I had cash and a bank loan already arranged, and they processed my paperwork quickly. Follow-up: I've had to take my car to the shop about three times. The work was done quickly and correctly, so kudos to their service team. (One gripe: They keep saying I need new brakes, even though my car has only 20K miles. I went to a Firestone, and they said no, I don't need brakes). More

Contacted this dealer through the Internet sales department. Tae Rice contacted me, after some back and forth she gave me a great offer. Informed them I was working with another dealer closer to m department. Tae Rice contacted me, after some back and forth she gave me a great offer. Informed them I was working with another dealer closer to me who matched their offer, asked them what Sloane could do to beat it. Tae informed me they couldn't do any better without seeing the vehicle I was trading. Fair enough. Put down a $200 deposit at the time to hold one of the CR-Vs they had in stock. Came in a couple of days later, Tae was off, I ended up working with Mark (can't remember his last name, but it wasn't Mark Collins, another salesman). Great guy, no problems so far. <br><br>Brought in Jules, the sales manager, since they couldn't beat the other dealer's offer. Told Jules I wanted to think about it over the weekend (this was Saturday). Jules asked me what they needed to do to get the sale done "today". Asked him if they could throw in foglights; they were charging about $600 for that option, including installation. Couldn't get it for free, but he gave it to me for half-price. I agreed, we shook hands, he then left to get the paperwork for processing the car. So far so good...<br><br>Prior to this, while we were discussing possible offers, Jules told me to call Willis Honda, to see if they would match their offer. While I was waiting for him to come back, I called Willis. They (Willis) did a little bit better, but I still wanted to wait over the weekend to make my decision; it wasn't a money issue at that point. Jules came back, when I informed him I wanted to wait he was upset and said the deal was off the table. Fair enough; I was getting ready to go. Then the clincher...the general manager (Rick) decides to come down and add his .02 cents for good measure. Without word-for-word replay, what he basically said was take your happy ass over to Willis, quit wasting our time, we wanted to make a sale today. Of course he didn't have all the facts; he was ASSUMING I had decided to go with Willis...at that point I had not. It didnt' take long...by the time he was done running his mouth and insulting me he had made the decision for me. Now I am waiting for them to credit my $200 deposit back, they are dragging their feet as long as possible just to get their last, parting "f**k you" shot in at me, I'm sure.<br><br>Bottom line, I have bought several new cars from various dealerships in the past. I am 39 years old, I didn't fall off the apple cart yesterday. The hostile tone taken by the leadership of this dealer indicates to me what is really priority #1 at this dealership (i.e., sell as many cars as possible, if the customer won't buy then screw them). I have never been insulted like this by any other dealership I have visited, regardless of brand. It's too bad, the salesmen were very friendly and knowledgeable. Willis Honda in Burlington, NJ has been very friendly and willing to deal, without the "mega-delarship" attitude displayed by Sloane Honda. Unbeknownst to Sloane, I am also buying an S2000 next spring. I have been trying to narrow down the choices who I would purchase it from; thanks to Rick Cherry, that decision was made for me as well. More