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Sloane Honda - Service Center

Philadelphia, PA

4.3
140 Reviews

140 Reviews of Sloane Honda - Service Center

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December 10, 2016

So I never thought about Had to do a little under the hood time which involved disconnecting the battery; that was a complete success. The EPIC failure was the dreaded "CODE" More

by Jack eiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service manager
Dec 11, 2016 -

Sloane Honda responded

Jack - thank you for taking the time to leave us a great review. We're happy to hear Gabe provided you with an excellent experience. Should you need anything, please let us know!

December 10, 2016

Stand by your Warranty !!! My fiancé bought his Honda fit, 5 yr ago. Loves the car. No problem with the car but wear and tare . Until the day came to fix something , so call th More

by Mr. & Mrs Bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John the manager & Dave
Dec 24, 2016 -

Sloane Honda responded

We regret to hear that we didn't meet your expectations, Mr. & Mrs. Bradley. We always want to provide our customers with great service and clear information about the details of our warranties. We would appreciate a chance to talk to you to see how we can help. Please contact me so I can work on making amends. -Jeff Lish, General Manager, jeff.lish@sloaneautos.com, 215-305-5000

November 19, 2016

Very good experience In for inspection and oil change. It was a reasonable wait time and I LOVE the quiet waiting room. All employees super courteous. When I bought my c More

by suzieQ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Friendemic Support
Nov 20, 2016 -

Sloane Honda responded

Suzie, thanks for sharing your review! It's great to hear that you had a good experience getting your car serviced. Our team is proud of our friendly, efficient atmosphere. We hope to see you again, thank you for your business!

November 01, 2016

non experience staff at service desk, do not know job Service staff member wasted my valuable time, (an hour) today when i went there for oil change for my Toyota. Two employees (Kierra and another lady) More

by kam patel
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
kierra and service manager, Nick
October 29, 2016

The only place I have my car serviced! This is the second Accord I bought at Sloane. I choose Sloane, first, because it is convenient. I can drop of my car in the morning, get a rental (fre More

by CGG48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service "bay" check in person, check out person, Friendemic Support
Oct 29, 2016 -

Sloane Honda responded

Thank you for the five-star review! We're so happy that we were able to help you purchase two great vehicles at our dealership. We love saving our customers time and money and making them feel welcome at our dealership. We look forward to serving you again in the future!

October 17, 2016

state Inspection Although I didn't have an appointment I received first class service. They were fast and efficient in the analysis of what was needed and given my opt More

by wjphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendemic Support
Oct 17, 2016 -

Sloane Honda responded

Hey, thank you so much for your comments! We are so glad you decided to stop by and see us. We strive to provide fast and efficient service for all of our customers, and we are happy to hear that's what you found. We hope to see you again. Thanks!

October 01, 2016

Great sales and service experience Both sales and service experience have been great. The sales process quick and easy. Every time my vehicle need service it has been quick, and beyond More

by 15 CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My salesman was Ervin Bilbili
Oct 02, 2016 -

Sloane Honda responded

Thank you for the five-star review! We're happy to hear that you've had great experiences at our dealership. We appreciate your business and look forward to serving you again in the future!

September 01, 2016

Finance - no service Stopped in to cancel a service contract I had on an Accord I had traded in at another dealer. Raphael White took care of the whole thing. Very profess More

by JDoc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raphael White
Sep 02, 2016 -

Sloane Honda responded

Hi! We're glad to hear that you had a great experience with us. Professionalism and hassle-free transactions are big priorities for us. Thank you for your business and for the review!

April 06, 2016

Great customer service! Nicole was very nice and helped me out with a smile on her face the entire time and was just great overall! No complaints at all. More

by t321
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Gallagher
March 24, 2016

I recommend Levon Oganesian Levon Oganesian recommended the new Honda Pilot to me. He patiently described the features of the car to me and was very professional. He took the ti More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levon Oganesian
Apr 08, 2016 -

Sloane Honda responded

Thank you so much for your review, Maggie! We really appreciate your business and are so happy that Levon could provide great service to you and your vehicle. We look forward to serving you again! Warm regards, Jeff Lish GM - Jeff.lish@sloaneautos.com