Smail Acura

We're never disappointed with the service department at Smail Acura. And this visit was no exception. They were more than accommodating when they realized the interior portion of our seat was defective w Smail Acura. And this visit was no exception. They were more than accommodating when they realized the interior portion of our seat was defective while a recall was being performed. The staff is always professional, patient, kind and understanding. But most importantly, honest. We never feel like we're being taken advantage of. We also had our vehicle inspected. The tech provided a video with details of the inspection, which was more than helpful. We live an hour away but never mind the drive when we know we're dealing with top notch service. More

This was our first purchase at Smail Acura after having our Mercedes serviced this past year at Smail Mercedes. Very pleased with everyone we encountered at both dealerships. our Mercedes serviced this past year at Smail Mercedes. Very pleased with everyone we encountered at both dealerships. More

I have been a customer of John Howard and Smail Acura for the past 10 years. I have purchased 5 vehicles from Smail Acura and John Howard during this time period. I have had a great experience each and ev the past 10 years. I have purchased 5 vehicles from Smail Acura and John Howard during this time period. I have had a great experience each and every time with the dealership. The staff is honest and up front with every deal. You don't have worry about some hidden costs or some crazy fee within the deal. You can shop with confidence that you are getting a fair and honest deal. If an Acura is your choice I would highly recommend Smail Acura and John Howard. My service manager is Cam and he is very professional. He gets the service work done on time and the vehicle is ready to go when promised. More

I have made a number of purchases from the Smail Autogroup and have found them to very willing to work with me on every purchase. This is my first purchase from the Acura dealership and I am sure I Autogroup and have found them to very willing to work with me on every purchase. This is my first purchase from the Acura dealership and I am sure I will receive the same excellent customer service from the service department as I have received from the Smail Honda dealership. Thanks to Tom Sylvester and John Howard for all your help. More

Have purchased 6 vehicles from this dealership, 4 Acura & 2 Honda. They have been very unresponsive re getting a prorated refund back from an extended warranty when I just traded in my old RDX for a new RDX. 2 Honda. They have been very unresponsive re getting a prorated refund back from an extended warranty when I just traded in my old RDX for a new RDX. More

Service mgr was very knowledgeable of the issue, had a diagnosis and plan implemented. Excellent results diagnosis and plan implemented. Excellent results More

I knew I wanted an Acura, but I wasn’t sure which model I wanted. They made it really easy to test drive and the buying process was very simple. They had my car shined up and ready to go when I finished the wanted. They made it really easy to test drive and the buying process was very simple. They had my car shined up and ready to go when I finished the buying process. More

Always a great experience when they service my Acura! They are all friendly and attentive! Waiting area is very nice with plenty of coffee and snacks! Very clean Waiting area with nice TV and free Wi-Fi! They are all friendly and attentive! Waiting area is very nice with plenty of coffee and snacks! Very clean Waiting area with nice TV and free Wi-Fi! More

Excellent, clean bathrooms, nice job on my vehicle, coffee, and snacks and the best positive' energy there! coffee, and snacks and the best positive' energy there! More

Everyone was so friendly and polite. I am from out of town and had to wait for my car to be ready and the waiting area was so clean and nice. I plan to purchase my next Acura from them! I am from out of town and had to wait for my car to be ready and the waiting area was so clean and nice. I plan to purchase my next Acura from them! More