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Smail Acura
Greensburg, PA
540 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 540 reviews
May 24, 2017
Excellent service I brought my TSX in for inspection last Saturday. Gabe took care of this. There was a recall on the air bag and that was resolved. I did not have t I brought my TSX in for inspection last Saturday. Gabe took care of this. There was a recall on the air bag and that was resolved. I did not have to pay a cent to the dealership for this. The service as usual was impeccable! More
by kenbo
Employees Worked With
Brent Contic
May 19, 2017
Acura MDX Great experience. Special thanks to John Howard for great help and courteous support. Everything was as promised. We are pleased with the our purcha Great experience. Special thanks to John Howard for great help and courteous support. Everything was as promised. We are pleased with the our purchase. Thank you! More
by eyad & care
Employees Worked With
Mike Jurick, John Howard
May 10, 2017
Great experience My husband and I leased an MDX from Smail Acura. It is our first experience with leasing a vehicle. We appreciated the time and attention the sales My husband and I leased an MDX from Smail Acura. It is our first experience with leasing a vehicle. We appreciated the time and attention the sales associates gave us from the business perspective in understanding the lease process and again in learning the features of our beautiful new car. More
by nettie
Employees Worked With
Clint Robbins, Justin Pisano
September 18, 2016
Poor customer service If anyone owns a Acura, you may want to avoid smail Acura of greensburg pa. Had a problem with a miss in the transmission of my 2014 Acura MDX. Took If anyone owns a Acura, you may want to avoid smail Acura of greensburg pa. Had a problem with a miss in the transmission of my 2014 Acura MDX. Took it to smail Acura for service. Was told I needed a transmission fluid change for $180. I refused service knowing it was NOT the problem. Made another appointment with a different Acura dealership, they not only fixed my problem, but also did two computer upgrades that were due on the car that smail did not do. I wasn't charged a dime for fixing the vehicle and the two upgrades that were done on my car. However, smail Acura of greensburg was goin to charge me $180, not do the two upgrades to my car and I would've still had the same problem I took it in for. Total rip offs! I contacted Scott knabb service manager of smail Acura and he did nothing about this issue. Very poor customer service from the service Dept and also the manager. Please be aware of smail Acura of greensburg and please feel free to share this posting public. More
by Car guy 5831
Employees Worked With
Scott Knabb
August 30, 2016
Wonderful! Smail Acura in Greensburg is one of the best dealers I have worked with. They are thoughtful, respectful, knowledgeable, and simply wonderful! I bou Smail Acura in Greensburg is one of the best dealers I have worked with. They are thoughtful, respectful, knowledgeable, and simply wonderful! I bought a 2015 RDX from them and am so happy with my purchase! More
by Anfettinger
Employees Worked With
Mike
April 03, 2016
Lies, deception no matter the words used, it's wrong! Traveled with check in hand from South Carolina to purchase a used Yukon Denali and left the same way I came. My very concern was rust, being from a Traveled with check in hand from South Carolina to purchase a used Yukon Denali and left the same way I came. My very concern was rust, being from a state with salt use on roads due to weather. I was reassured that there was NO RUST on the vehicle. There are text messages to prove it. If I could attach pictures I would. I drove eight hits one way to purchase this vehicle and was greeted in the parking lot with a hand shake and told that Saturday's are busy for him and he had appointments but would work back and forth as best he could, but the lady in finance could help me when I was ready. REALLY!?! I then started inspecting and found that rust covered this vehicle's undercarriage and they tried to cover up rust on the doors with a horrible touch up job. The salesman tried to say he informed me there was rust normal for that area. He did not. And that isn't normal. It flaked off into my hand as I rubbed the frame. I'm aware there's a coating but this was worse than that. The vehicle had low miles for its age so I trusted what he said that it was well taken care of. The inside was beautiful and I guess that's all he thought I would care about. Much to his surprise, I inspected under the car right there on the showroom floor. I guess my first mistake was trusting a used car salesman thinking surely he wouldn't steer me wrong traveling from so far away. More
by Disappointed SC Girl
Employees Worked With
John Meyers
December 29, 2015
Great salesmen Called Michael Arndt and explained what I was looking for! Found me a perfect 2005 c230 in. My price range with low miles! Easy friendly relaxed sales Called Michael Arndt and explained what I was looking for! Found me a perfect 2005 c230 in. My price range with low miles! Easy friendly relaxed sales experience!! I would recommend him to all my Famaily and friends More
by Ndnightrain
Employees Worked With
Michael Arndt
November 03, 2015
Great salesman I called in to find out if a car was still at the dealership and from hello I could tell he was a great and trust worthy salesman. When I arrived at t I called in to find out if a car was still at the dealership and from hello I could tell he was a great and trust worthy salesman. When I arrived at the store mike greeted me with a firm hand shake and made my buying experience very pleasurable. I will recommend all my friends and family to deal with mike and the Smail family of dealers!!!! More
by Robertkmecak
Employees Worked With
Mike Arndt
October 30, 2015
Quick and painless I was treated with respect, not rushed or pushed. The staff is knowledgeable and friendly.. Great experience overall, Thanks Mike! I'll be back for su I was treated with respect, not rushed or pushed. The staff is knowledgeable and friendly.. Great experience overall, Thanks Mike! I'll be back for sure!! More
by dick_dangerous
Employees Worked With
Mike Arndt
October 29, 2015
Nice shopping experience This was easiest car buying experience I ever had. There was no sales pressure. Mike was friendly and courteous. This was the 2nd car my wife and I ha This was easiest car buying experience I ever had. There was no sales pressure. Mike was friendly and courteous. This was the 2nd car my wife and I have bought from Mike. I would recommend him to anyone. More
by DTK
Employees Worked With
Mike Arndt
