Smail Acura

Smail Acura made the purchase of a car easy with no pressure. As we completed paperwork we were offered several after market products such as Auto Butler,wheel protection,etc.As we declined each offer, pressure. As we completed paperwork we were offered several after market products such as Auto Butler,wheel protection,etc.As we declined each offer,there was no effort to pressure us to purchase these products. As a consumer I felt I was treated fairly ,given a acceptable price on a quality product. More

Fantastic car buying experience...probably the best in my 33 years of car buying days. Absolutely no pressure. This was a completely professional, relaxed and fun experience. I was surprised not to see th 33 years of car buying days. Absolutely no pressure. This was a completely professional, relaxed and fun experience. I was surprised not to see the negotiation "games" that I've been accustomed to seeing in previous car buying experiences. This was a terrific experience. My wife bought her Honda Pilot about five years ago at their Honda dealership...and that was also a great experience. This time it was my turn to buy a car...and it was a Toyota Camry that the Acura dealership had on their lot. I was originally interested in the Acura TL...but wasn't totally satisfied after the test drive. My sales rep (Wesley) was very thorough in showing me many other cars that would fit the description of what I was looking for. After we settled on the Camry, I was just amazed at the quick and painless process of getting the car from their hands to mine. If I was asked to rate this experience on a 1 to 100 scale, I'd give Smail Acura a solid 100. More

We have had the pleasure to lease two Acura vehicles from Clin at Smail Acura. We leased our RDX in November of 2009 and the TSX just a few days ago. I have always been a fan of Honda/Acura, but we were so Clin at Smail Acura. We leased our RDX in November of 2009 and the TSX just a few days ago. I have always been a fan of Honda/Acura, but we were so pleased we couldn't wait to come back. I realy take the time to research a few vehicles prior to taking one out on a test drive and let me tell you that you will not get a better 'walk around" anywhere. Clint really knows the vehicles inside and out, his attention to details is much appreciated. Upfront, personal, no pressure sales approach was very refreshing. More

I had purchased a vehicle at Smail in 2006, with Joe Suto assisting me through the sales process. I had not seen him in person since, even though we had spoken several times on the phone. When I entered th assisting me through the sales process. I had not seen him in person since, even though we had spoken several times on the phone. When I entered the dealership in May, 2010, Joe immediately recognized me, and also remembered my name. This was very impressive to me, as it told me that this man truly gets to know and understand his customers and their needs. Joe listened to what I was looking for, and immediately provided several vehicle options that met my requirements. As he detailed each vehicle, he demonstrated his vast knowledge of the vehicle and each of the installed options. He patiently addressed all questions and confidently assured me that the Acura product, as well as the Smail Dealership, is committed to provided the ultimate experience both during and after the sale. I have purchased approximately 10 vehicles over the past 20 years, and I can honestly say that I have never encountered another sales rep who was as courteous, knowledgable, honest and fair as Joe Suto. A dealership, like any business, is only as good as the people that represent the organization. Joe is a remarkable ambassador for this dealership, and deserves to be recognized as a valuable component of their success. Sincerely, Kevin Kolar More

In addition to my purchase experience with Todd, I can't say enough about how well my wife and myself has been treated during our first service experience at the five thousand mile oil change time. I have r say enough about how well my wife and myself has been treated during our first service experience at the five thousand mile oil change time. I have received a number of e-mails from Acura as well as from Scott Knabb of the Smail dealership Thanks everyone. More

Clint was very thorough, pleasant, and not the pushy salesman type. He was very professional and was and is helpful. The pricing was within our tolerance and there needed to be no "games" played in th salesman type. He was very professional and was and is helpful. The pricing was within our tolerance and there needed to be no "games" played in that regard. My wife and I were treated with respect and no questions went unanswered or were avoided. More

From the very initial contact with Smail Acura and our salesperson Clint Robbins my wife and I were very impressed. I would describe our experience as being extremely comfortable. Everyone was very prof salesperson Clint Robbins my wife and I were very impressed. I would describe our experience as being extremely comfortable. Everyone was very professional and Clint was someone we felt we could trust. They were all very upfront with the finances relating to the new car purchase and the tradein. We were also very pleased with the excellent explanation of features of various cars. It was helpful to us in deciding which car we would enjoy the most based on our needs and preferred ride and handling. We would recommend Clint and smail Acura to anyone! More

My experience purchasing my first Acura was an extremely positive one. I was treated extremely well and I felt Todd, the salesman was very knowledgeable, helpful, and well mannered. Since purchasing my Ac positive one. I was treated extremely well and I felt Todd, the salesman was very knowledgeable, helpful, and well mannered. Since purchasing my Acura, I've had my car serviced routinely two times and each time I have been treated with the utmost customer service. I would highly recommend Smail Acura to anyone. More

Todd Rohaly was very knowledgeable to deal with at Smail Acura. If he did not know the answer to our questions, he immediately found someone who did. The service was efficient acknowledging OUR time was Acura. If he did not know the answer to our questions, he immediately found someone who did. The service was efficient acknowledging OUR time was important. The customer service was very friendly and relaxed. No pressure was put on us, therefore, making us want to deal with this particular dealership. The follow up was friendly and in no way annoying to us. I would very much recommend Todd and this dealership. Kevin & Pam Gumbita kgumbita@comcast.net More

We have worked with Joe Suto first on a lease and then on converting a lease to a purchase. He has always been first rate with his knowledge of the products, and always helpful with all aspects of the deale converting a lease to a purchase. He has always been first rate with his knowledge of the products, and always helpful with all aspects of the dealership operation. We would be very happy to work with Joe again in the future. More