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Smart Ford South Boston

South Boston, VA

3.6
17 Reviews

1011 Commerce Lane

South Boston, VA

24592

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Showing 17 reviews

May 06, 2026

Great people, great service, got back with me and helped my experience become one I want to get. More

by James.Kirkland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BradleyBraddy, Brandon Johnson, Tyler Shamburg
April 24, 2026

Diagnostic was done incorrectly after keeping my vehicle 4 months. I was charged $178 for a generic search. I need a transmission replacement so I'm requesting my Diagnostic Refund More

by Wms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager Kristy, Brandon Johnson, Tyler Shamburg
April 20, 2026

I dealt with Kristy and she was great… very helpful and nice. The work on the car seems to be doing ok. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
April 07, 2026

The employees at this dealership are friendly and courteous. The work on my car was done promptly. More

by grannym4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady at the front desk
April 06, 2026

The whole process from start to finish was smooth and fast had a great salesman Bradley .I would recommend him to anyone. The rest of the crew was a pleasure to work with all of them .loo forward to the More

by Fordfreakfrankie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson, Tyler Shamburg
April 06, 2026

I had a great experience with smart Ford. They were very responsive to my online, phone, and text inquiries. The sales rep I worked with, Leroy, was very knowledgeable and laid-back. I didn’t More

by Wreed8107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Foster, Caeley, Brittany, Breanna, and Steve ( I think), Brandon Johnson, Tyler Shamburg
April 05, 2026

Always courteous, work was preformed as promised and time. Will definitely be back to this dealership. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Shamburg
March 22, 2026

Great service and people and they will let you know what is wrong before they work on your vehicle they do the work on my trucks More

by r90275497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Martin is the greatest but I like them all in service
March 19, 2026

Was a great experience dealing with Smart Ford South Boston no matter who u talked to was very nice and no pressure to buy. More

by ellisrush3
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Winston , Brandon Johnson
March 12, 2026

Always helpful. And service department is great. Fast appointment and not a long wait time.. i would definitely recommend this dealership More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy tate
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