Smart Ford South Boston

I dealt with Kristy and she was great… very helpful and nice. The work on the car seems to be doing ok. nice. The work on the car seems to be doing ok. More

The employees at this dealership are friendly and courteous. The work on my car was done promptly. courteous. The work on my car was done promptly. More

The whole process from start to finish was smooth and fast had a great salesman Bradley .I would recommend him to anyone. The rest of the crew was a pleasure to work with all of them .loo forward to the fast had a great salesman Bradley .I would recommend him to anyone. The rest of the crew was a pleasure to work with all of them .loo forward to the next purchase. Thanks to everyone. More

I had a great experience with smart Ford. They were very responsive to my online, phone, and text inquiries. The sales rep I worked with, Leroy, was very knowledgeable and laid-back. I didn’t They were very responsive to my online, phone, and text inquiries. The sales rep I worked with, Leroy, was very knowledgeable and laid-back. I didn’t experience any of the pressure that is typical of car dealers. Leroy laid out my options in detail and then gave me room to decide how I wanted to proceed. It was a pleasure working with everyone at Smart Ford and I can tell that they highly value their customers. I strongly recommend purchasing your next vehicle from them. More

Always courteous, work was preformed as promised and time. Will definitely be back to this dealership. time. Will definitely be back to this dealership. More

Great service and people and they will let you know what is wrong before they work on your vehicle they do the work on my trucks is wrong before they work on your vehicle they do the work on my trucks More

Was a great experience dealing with Smart Ford South Boston no matter who u talked to was very nice and no pressure to buy. Boston no matter who u talked to was very nice and no pressure to buy. More

Always helpful. And service department is great. Fast appointment and not a long wait time.. i would definitely recommend this dealership And service department is great. Fast appointment and not a long wait time.. i would definitely recommend this dealership More

Awful. They had our car 3 weeks and still didn’t resolve the issue. It was an air conditioning issue. They told me it was fixed took the car for a driv They had our car 3 weeks and still didn’t resolve the issue. It was an air conditioning issue. They told me it was fixed took the car for a drive the air stopped working. Took it back to the dealership and “they fixed it after a week” Nope started the car and it was blowing hot air. The woman helping suggested I leave it there for the mechanic to look at it again. Fast forward two weeks later. Called them and they still didn’t have it fixed. My husband called before the weekend and told them we just want our vehicle back. She said the one mechanic that has been working on it won’t be back for 5 more days. We were all PAID up on the bill. Paid it with no problem. My husband said it’s been almost a month and your dealership still hasn’t been able to figure out the problem. I just want the car back on Sunday as long as it’s not pulled apart etc. We didn’t care if the air conditioning was fixed we just wanted our car back in the same condition we left it in. NOPE. They had the middle counsel and the glove box stripped and in the back seat. Air still not working 900 plus dollars later. More

Horrible experience with the service department. Went in for tire issues as well as state inspection & oil change. Asked about price upfront to be prepared- was okay with everything. When they were Went in for tire issues as well as state inspection & oil change. Asked about price upfront to be prepared- was okay with everything. When they were done, I asked about my tires and the service assistant looked at me and you did t want the tires checked!!! After we discussed it when I got there as well as it was on my appointment notes I received in an email!!! UNHAPPY CUSTOMER!! Will not be back unless only option!! More