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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

March 30, 2019

Slightly dissatisfied I was disappointed that the certification on the auto didn't include 4 new tires, only 2! I discussed the expectation of 4 but was not able to get the More

by Su sheley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave o
Apr 01, 2019 -

Smart Honda of Des Moines responded

Su, we are saddened to hear you were not completely satisfied with your visit. We will take into consideration your feedback about the auto check for future reference. Thank you for choosing Smart Honda.

March 29, 2019

Always good We’ve been coming to this dealership for the past 20 years and will probably keep going for another 20. Matt is always great to work with in gettin More

by JulieBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carlson
Apr 01, 2019 -

Smart Honda of Des Moines responded

Hi Julie, thank you for taking time out of your busy day to leave us a review. We greatly appreciate your continuous patronage and are delighted to know our staff is always on the ball each and every visit. Please visit us again.

March 28, 2019

Have always enjoyed excellent service on our two Hondas. Our service rep Dave Bowser is a pro and has always given us outstanding customer service for our two Honda vehicles. Would recommend Smart to everyon More

by Mhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowser
Mar 29, 2019 -

Smart Honda of Des Moines responded

Thank you for your review! Customers just like you make doing what we do a true pleasure. Everyone looks forward to serving you and yours on your next visit.

March 28, 2019

Honda recall. Customer Service Very kind shuttle service, took less than the estimate time. Very satisfied with customer service and got the recall done. If I needed work done, I wo More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 29, 2019 -

Smart Honda of Des Moines responded

Hi AJ, our brand promise is all about delivering seamless experiences that put a memorable expression on our customers. Thank you for choosing Smart Honda.

March 27, 2019

Great service and people. Whether servicing a current vehicle or purchasing a new vehicle we have always been treated cordially and fairly. I would recommend to anyone looking More

by Curtlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anisa Ames
Mar 29, 2019 -

Smart Honda of Des Moines responded

Hi Curtlin, we appreciate you taking the time out of your busy day to leave us a review. We are so delighted to hear we exceeded your expectations.

March 27, 2019

2019 Pilot This is the 5th vehicle we have purchased from Smart Honda and will continue to go back. Thanks for treating us well, we are enjoying our new Pilot. More

by mbmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Davis
Mar 27, 2019 -

Smart Honda of Des Moines responded

We would like to thank you for your consistent patronage. As always, it was a pleasure serving you as a customer. We are so happy to know we were able to help find the right vehicle for you and your family. Congratulations on your new Honda Pilot!

March 27, 2019

Honda -CRV Our Sales person was for knowledgeable and friendly. Luis Castillo very friendly. I would recommend this dealership. He went over everything on the v More

by walz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
Mar 27, 2019 -

Smart Honda of Des Moines responded

Walz, thank you for your wonderful review. Our job is to put the customer first and looks like Luis was on the ball. We are glad he was able to exceed your expectations. Thank you for choosing Smart Honda.

March 27, 2019

Great service! Friendly people! Got an oil change. They was very quick, and did a great job! Staff was very helpful! I had a problem with my wipers and they took care of that for fre More

by M31andromeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Pugh
Mar 27, 2019 -

Smart Honda of Des Moines responded

Wow! We could not have asked for a better review. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service.

March 27, 2019

Excellent Dealership. Excellent, as soon as i drove in the service dept. I was treated very professionally, no wasted moves, every body knew what to do. Clean and spacious More

by Golfre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Aeschliman
Mar 29, 2019 -

Smart Honda of Des Moines responded

We are extremely grateful for your review! It is good to know that our team exceeded your expectations and made your experience memorable.

March 27, 2019

Excellent Experience! Working with Nathan to purchase my new car was wonderful! I have had poor experiences in the past and this time it was a breeze - just great all arou More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Cline
Mar 29, 2019 -

Smart Honda of Des Moines responded

We love what we do, and getting word that we are exactly what you were looking for makes us beyond excited. Thank you for our review.

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