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Smart Honda of Des Moines

Des Moines, IA

3.7
435 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 435 reviews

March 19, 2019

Service for Recall Notice Service was scheduled for a time convenient to me, and was completed in a little less time than estimated. Due to very cold weather, the free car was More

by mkm55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haynes
Mar 20, 2019 -

Smart Honda of Des Moines responded

Thank you for your wonderful review. We are glad to know we were able to provide you with a 5-star experience! Hope to see you again soon.

March 16, 2019

Friendly, respectful, great service We have been using Smart Honda for over 20 years and have always found them to be friendly, respectful and great service. They have good hours, Comp More

by Riem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David S.
Mar 18, 2019 -

Smart Honda of Des Moines responded

Hi Riem, first off thank you for your continued patronage! It is good to know that our team exceeded your expectations and made your experience memorable. It was a pleasure serving you as a customer.

March 14, 2019

Oil Change Smart Honda . Excellent service! Professional employees. Very happy with my service and work done on my car. Service rep was friendly and knowledgeab More

by Honda Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep. Scott Pugh
Mar 18, 2019 -

Smart Honda of Des Moines responded

We are so glad we were able to help you out. Helping our customers is what we love best. We look forward to your next visit.

March 08, 2019

Great place Smart Honda staff are very helpful and knowledgeable when it comes to my car. The building is very clean with plenty of chairs in the waiting area. An More

by DGodfroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Haynes
Mar 11, 2019 -

Smart Honda of Des Moines responded

Thank you for leaving us a review. We are here for all your vehicle needs. Come back to see us soon.

March 07, 2019

Quick...Efficient...Thorough Brought our 2016 Honda Pilot in for an oil change and requested info on tire replacement. Service was done promptly while I waited. Missy Halferty w More

by al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Halferty, Katie Oswalt
Mar 07, 2019 -

Smart Honda of Des Moines responded

Al, thank you so much for letting us know about your experience. We appreciate you choosing Smart Honda! Thank you

March 07, 2019

Nice experience Buying experience was very good. The salesman (Dalton) was very knowledgeable and answered all my questions. I would also like to mention Jeremy in More

by Ken19999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton & Jeremy (Finance), Monica Herrera
Mar 11, 2019 -

Smart Honda of Des Moines responded

Hello Ken, thank you for reaching out to let us know how well your experience went. We are so happy to have provided you with a 5-Star experience. Thank you for choosing Smart Honda

March 05, 2019

Leased a new Odyssey Mike Herring was wonderful to work with and helped us with everything from start to finish when we decided to lease a new van. He was extremely knowl More

by nancyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Herring
Mar 05, 2019 -

Smart Honda of Des Moines responded

Hi Nancy, thank you for taking the time to let us know about your visit. We are so happy you had a pleasant experience! Visit us soon.

March 03, 2019

Repair Service Had a blowout due to one of Des Moines' classic winter potholes! The service department did not have the specific tire in stock but got it there in l More

by al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Halferty
Mar 04, 2019 -

Smart Honda of Des Moines responded

Hi Al, we could not be happier that Missy was able to provide you with a 5-Star experience. Thank you for sharing your experience.

February 27, 2019

Great service once again. David makes everything seem so simple and smooth. The whole department is so friendly and always checking in with you to see if you've been helped or More

by CRVTOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sysombath
Feb 28, 2019 -

Smart Honda of Des Moines responded

We appreciate you taking the time out of your busy day to let us know how we are doing. We could not be more proud that we hit the mark and provided a 5-Star experience. Thank you

February 26, 2019

service Brought my 2018 Pilot in for service Airbag wire problem They fixed the problem but car came back to me with nicks and scratches on my steering whee More

by Connie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott/Michael
Feb 28, 2019 -

Smart Honda of Des Moines responded

Connie, we are sorry to hear you did not have a good experience. Please provide us with your best contact information so we may reach out as soon as your schedule permits to rectify the matter. Thank you.