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Smart Honda of Des Moines

Des Moines, IA

3.8
435 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 435 reviews

July 20, 2020

I have bought my last 3 cars from Clay. He is straight forward and honest. I was able to go home with a new car on the same day. The financial person was friendly and helpful as well. I wouldn’t go anyw More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay
Jul 22, 2020 -

Smart Honda of Des Moines responded

Thank you JT!

July 18, 2020

I was in for an oil change plus air & cabin filter. Everyone was very professional, and everything was done in an hour. Did an awesome job! More

by FD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 20, 2020 -

Smart Honda of Des Moines responded

We try our best, thanks!

July 18, 2020

I traded my 2013 Murano for a 2020 CR-V. Great customer service...will be back soon to purchase a car for my son! Both Dave (sales) and Brenda (finance) went above and beyond to help find the perfect car f More

by Very Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ostrem (sales) Brenda Bracewell (finance)
Jul 20, 2020 -

Smart Honda of Des Moines responded

Hope you are enjoying the upgrade, thanks for the review!

July 17, 2020

Had the timing belt service done this week on my 2012 Crosstour. David Sysombath was my service advisor. He was very professional. The service was done within timeframe I was told and came in under the i More

by Iabigbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Sysombath
Jul 20, 2020 -

Smart Honda of Des Moines responded

Thanks for the review!

July 13, 2020

The trade in process was easier than I thought. I went in to trade-in my Sienna for the new Odyssey. The whole process was quite simple, not much wheeling and dealing needed. Ted Lane was friendly, More

by wongyvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Lane
Jul 13, 2020 -

Smart Honda of Des Moines responded

Thanks again!

July 13, 2020

My wife and I went to Smart Honda, for the purpose of buying a truck. Our salesman Matt, was great, he answered all of our questions, was super friendly and helped us to find what we were wanting. All of More

by Stuperstar007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carlson
Jul 16, 2020 -

Smart Honda of Des Moines responded

Thank you for the review, enjoy the new truck!

July 12, 2020

Missy is a great service adviser, she take care of business, she went extra miles to get the issues fixed. I am very happy with the quality works she is done for me. More

by mayandmeng
Recommend Dealer
Yes
Employees Worked With
Missy F
Jul 13, 2020 -

Smart Honda of Des Moines responded

Thank you for the review May!

July 11, 2020

I believe that Smart Honda is a dealership built on excellence! Missy in the Service Department is so personable and attentive. She makes every effort to help me understand what needs to be done to m More

by Terri
Recommend Dealer
Yes
Employees Worked With
Missy Halferty
Jul 13, 2020 -

Smart Honda of Des Moines responded

That is great to hear! Thanks Terri!

July 07, 2020

Once again I got great service from Smart Honda in taking care of my CRV. Mike Morales does a great job working with owners like me. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Jul 08, 2020 -

Smart Honda of Des Moines responded

Thanks for coming in, always happy to help!

June 30, 2020

Superb Service Great customer service from Mike Morales! Over the weekend my tire symbol flashed on. We checked the air pressure on all the tires and found the lef More

by CRV lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Jul 01, 2020 -

Smart Honda of Des Moines responded

Wow, thanks so much for that awesome review! Happy to help!

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