Smart Motors Toyota
Madison, WI
Filter Reviews by Keyword
By Type
Showing 306 reviews
Outstanding experience with salesman Austin Schleis in buying a 2021 Sienna. I've bought many cars over 50 years and I would rate Austin as #1. He must have memorized the owner's manual of that car, bec buying a 2021 Sienna. I've bought many cars over 50 years and I would rate Austin as #1. He must have memorized the owner's manual of that car, because he showed us how everything worked. He also called the next day to see if we were happy and asked if we had any other questions. More
Smart Motors Toyota provided exceptional customer service. Clint Phillips and Scott Nelson from New Car Sales helped make my new 2022 Toyota Highlander buying experience great and pleasant. Dana in service. Clint Phillips and Scott Nelson from New Car Sales helped make my new 2022 Toyota Highlander buying experience great and pleasant. Dana in Finance was terrific, too. I highly recommended this Toyota dealer. More
I worked with Gary to purchase my 2021 RAV4 and I couldn't have been more pleased with the experience. He never pressured me and whenever I texted him with questions he always replied promptly. I wo couldn't have been more pleased with the experience. He never pressured me and whenever I texted him with questions he always replied promptly. I would highly recommend him. More
After visiting a different Toyota dealer who wanted to sell us a "Certified" used 2018 RAV4 with worn tires, at a price roughly $2,500 ABOVE market value, we visited Smart Motors. The salesperson at Smart sell us a "Certified" used 2018 RAV4 with worn tires, at a price roughly $2,500 ABOVE market value, we visited Smart Motors. The salesperson at Smart listened well, was friendly, polite, well informed, and put us in a NEW 2021 RAV4 HYBRID, for only slightly more than the other dealer wanted to charge for a three-year old car! We will always buy our cars at Smart Motors. We also have very good experience with the Service Department at Smart Motors. Highly recommended. More
Austin is very friendly, and patient. He has spent of a lot of time with me, and provided me all the necessary information to make my final decision. I really appreciate his help lot of time with me, and provided me all the necessary information to make my final decision. I really appreciate his help More
We had decided we wanted a Toyota Highlander Hybrid AWD but a new one was too much cost, so we went online and found a 2017 Highlander at Smart Motors. Jessica was very gracious and easy to deal with and but a new one was too much cost, so we went online and found a 2017 Highlander at Smart Motors. Jessica was very gracious and easy to deal with and Natanya handled the financial paperwork very well. The car fulfilled our needs and wishes and then some. We were so pleased driving it home, but 4 days later the gas engine started running very roughly and the check engine light came on. Since we live about 70 miles from Madison we took it to our local Toyota dealer who diagnosed the problem and replaced the spark plugs and electric coil. The coil and labor to replace it were covered by the warranty, but not the spark plugs, labor and diagnosis, to the tune of $678.12. So I called Jessica at Smart Motors and her manager agreed to cover the cost of the repairs. We are so appreciative of Smart Motors . . . very Smart! And we love our car too. More
I worked with Austin S. Justin Jackson and finance team at Smart Motors Toyota ((West). Not only were they amazing, but very helpful knowledgeable and courteous. They listened to what it was that was most at Smart Motors Toyota ((West). Not only were they amazing, but very helpful knowledgeable and courteous. They listened to what it was that was most important to me and went above and beyond to provide the absolute best experience I’ve had when purchasing a new vehicle. I recommend if your looking for the best of the best, then head on over to Smart Motors Toyota (West) and ask for this amazing team. You won’t regret it!! More
Smart Motors worked with me for several weeks to find the correct fit for me. Scott Helped me choose the best fit. I am so happy with the headlights because I do a lot of night driving.. They spent a lot of correct fit for me. Scott Helped me choose the best fit. I am so happy with the headlights because I do a lot of night driving.. They spent a lot of time showing me how everything works and any time I call I can get an answer. This is the second car I have purchased from them. My Camry Hybrid from 2008 had almost 200,000 miles on it and it still works great. I needed a different car with AWD. More
