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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
739 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 739 reviews

February 28, 2018

jeep brought in for lighting problem The signal lights were not working so they couldn't give a new inspection sticker. $160.00 later they say the signals are fixed and they give the new More

by abk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Giardinello
February 26, 2018

David S excellent salesperson David is courteous kind and spent of time with us to pick out the right Ram for us. Of 30 years buying carsthis wasthe best. More

by Llcevergreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schulman, Palma Florentino
Mar 14, 2018 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Customer, on behalf of David Schulman and the rest of our team, we want to thank you so much for your purchase. Your review on the great experience you had makes us very proud because we really work so hard to make sure our customers are happy. Welcome to our Smith Haven Family!

February 23, 2018

Scammers Funny, because I wrote a pretty scathing review of this dealership. Received an email that there was a reply to my review, looked several times and ca More

by This place sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept
Feb 25, 2018 -

Smith Haven Chrysler Jeep Dodge Ram responded

Reviews do not go live for two weeks. Now, since you updated you review on the 23rd IT wont be live until 03-09, We are not trying to push down your feedback. Thank you for your patience.

February 22, 2018

Excellent experience Thank you Jay Marine for taking the time to help my boys pick out the perfect car! The entire process was easy!! No pressure! Jay made us feel comp More

by R. Koebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Russo, Jason Marine
Mar 14, 2018 -

Smith Haven Chrysler Jeep Dodge Ram responded

We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jason and Scott were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again.

February 15, 2018

Buyer Beware This experience was the pits. Was told engine light was O2 sensor turned out to be oil leak. Found this out from different dealer because this one was More

by This place sucks
Recommend Dealer
No
Employees Worked With
Ben Schneider
Feb 23, 2018 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear customer, Unfortunately we cant access your information from the name used to leave your feedback, so we cannot contact you to work with you on this matter. We are very sorry that you did not have a good experience with us. In our defense, based on what you wrote we did not get a chance to look at your car. We apologize for the long wait, we honor all of our customers scheduled appointments. But again, we apologize for the inconvenience.

February 08, 2018

Stress free experience Was looking for a Jeep for our son and Troy answered all our questions and was very knowledgeable about all the trucks on the lot. He helped us stay i More

by Ninojenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Fitchter, Bill DiDonoto
January 27, 2018

Great experience Evan Rosenthal was great to work with. He was professional and took the time to show us what the dealership had to suit our needs. More

by Nkinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Rosenthal
Mar 14, 2018 -

Smith Haven Chrysler Jeep Dodge Ram responded

We appreciate your kind review. It is always nice to hear from a happy customer. Sounds like Evan Rosenthal provided you an excellent experience and the result was you now drive a car that you really like. Thank you for your business and Welcome to our Smith Haven Family.

January 18, 2018

Missing item Bought my 2015 Dodge Ram 2500 from this dealership. Have had it serviced there for 2 years without any problems. In December 2017 I brought the truck More

by Charlie R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Schneider, Dan Matuza
January 14, 2018

Respectful, Honest and will get you the lowest price FIVE STAR DEALERSHIP.. and if there was anymore stars they would get those too.. Jason Cantone, was abosolute pleasure to work with, along with the en More

by Rocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Palma Florentino, Jason Cantone
January 13, 2018

Great experience My husband and i purchased a dodge durango..Roy made it possible for us to get into the car we wanted. Thank you Roy for all your help, patience and k More

by Kellianne Martello
Recommend Dealer
Yes
Employees Worked With
Roy Randazzo
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