Smith Haven Chrysler Jeep Dodge Ram

Missing item Bought my 2015 Dodge Ram 2500 from this dealership. Have had it serviced there for 2 years without any problems. In December 2017 I brought the truck Bought my 2015 Dodge Ram 2500 from this dealership. Have had it serviced there for 2 years without any problems. In December 2017 I brought the truck in for an oil change. a few days after I went to hook up my trailer and the reducer part for the hitch was missing. It was in the rear floor board since I bought the truck. Only a Ram owner or a serviceman would know where to look for this piece. When I called to let them know I was put though to a guy named Ben. I then was transferred to a supervisor named Dan. I explained to Dan that I bought a 2004 Ram 2500 from Security Dodge and had it serviced there for 10 years with no problems. And that for 2 years I have had this truck serviced by Smith-haven with no problems. He said that his people would not steal anything and basically called me a liar. After multiple phone calls to get him back on the line he finally picked up a few days later and said he spoke to the mechanic and he said he didn't take it. I told him he had to take it because nobody else even knew where this part is kept. He denied it again calling me a liar. I am so disgusted after this that I am seriously thinking of trading in my Ram for Ford 2500. This was no way to treat a 14 year customer with zero incidents or problems. Nice job Smith-Haven. You just lost a family member for 14 years. More

Respectful, Honest and will get you the lowest price FIVE STAR DEALERSHIP.. and if there was anymore stars they would get those too.. Jason Cantone, was abosolute pleasure to work with, along with the en FIVE STAR DEALERSHIP.. and if there was anymore stars they would get those too.. Jason Cantone, was abosolute pleasure to work with, along with the entire staff from the sales manager to the finance department. .. Not once did I feel rushed or overwhelmed with sales pitches to bring home my 18’ Jeep Grand Cherokee. I HIGHLY recommend this dealership to anyone looking for a Chrysler, Jeep, or Dodge vehicle. -Rocco More

Great experience My husband and i purchased a dodge durango..Roy made it possible for us to get into the car we wanted. Thank you Roy for all your help, patience and k My husband and i purchased a dodge durango..Roy made it possible for us to get into the car we wanted. Thank you Roy for all your help, patience and kindness !! More

Great experience & excellent service !!! We visited the dealership, for purchase of a preowned minivan. We met a guy Adam there, who was a professional & courteous guy, he answered all our qu We visited the dealership, for purchase of a preowned minivan. We met a guy Adam there, who was a professional & courteous guy, he answered all our questions & concerns. Showed us as many options as he can. I was very impressed by his effort. He then referred us to the Finance manager Roy, who took care of rest of the purchase. Overall I had an excellent experience with them & I recommend them to all. More

Excellent quick reliable see Just wanted to take a minute and thank Dan and Mike from the service dept. Two of the most professional and courteous guys I’ve had the pleasure to de Just wanted to take a minute and thank Dan and Mike from the service dept. Two of the most professional and courteous guys I’ve had the pleasure to deal with. I had a few issues going on with my Ram Pick up and brought it in. These two guys made feel right at home and assured me the problems would be fixed. Mike called me every step of the way and put my mind at ease. A true gentleman. If you have any doubt that there is a problem with your vehicle bring it to Smithhaven Dodge service dept and talk to Mike. They will take care of everything. Hands down best service department I’ve ever had to deal with Sincerely Eric More