
Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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Wonderful Experience I cannot thank you enough for a most wonderful experience. Everyone involved made me feel very comfortable during our car purchase. While I was sittin I cannot thank you enough for a most wonderful experience. Everyone involved made me feel very comfortable during our car purchase. While I was sitting waiting for answers re my financing other salespeople sat and chatted with me to ease my mind. Adam went above and beyond to get me my loan. And Mike was exceptional at showing me and explaining to me the different options on each Wrangler. I was very anxious driving over to your showroom but the minute I walked into the showroom I felt comfortable and iI knew I was in good hands! More
Chris Mora our salesman was excellent, his patience, the time that you took with our purchase outstanding, We very much. Your dealership is awesome. Everyone w our salesman was excellent, his patience, the time that you took with our purchase outstanding, We very much. Your dealership is awesome. Everyone was friendly and very helpul More
Great Experience!!!! The had the truck I wanted and gave me the deal that I wanted. Even who was my salesman was great and also followed up several times to make sure I wa The had the truck I wanted and gave me the deal that I wanted. Even who was my salesman was great and also followed up several times to make sure I was satisfies and had no questions on my Truck or issues. More
Best Car Buying Experience Honestly one of the best car buying experiences I’ve had. Through the whole process both Tyler Thompson and Adam D’Angelo were working hard to get us Honestly one of the best car buying experiences I’ve had. Through the whole process both Tyler Thompson and Adam D’Angelo were working hard to get us the best deal possible. They were both very upfront about all the pricing from the Jeep to the trade in and all of the add ones we could get. At no point did I ever feel I was getting pushed into anything, I would definitely go back to work with both Tyler and Adam on my next purchase. More
Outstanding outstanding Let me start by saying I just purchased a 2017 ram 1500 in mid August and I was so happy with my truck I went in to look at a Durango for wife and I h Let me start by saying I just purchased a 2017 ram 1500 in mid August and I was so happy with my truck I went in to look at a Durango for wife and I had another great experience with Nick Emery we made a no nonsense deal on the new truck a surprise for my wife who wasn't with me I have now purchased 6 autos from Smiththaven auto group and Couldn't be happier with the way they do business the managers are great from Charlie Alex Dan and Jen in finance great experience thanks again my wife was surprised and still hasn't stopped smiling. More
the worst service I have ever received I got it here. I entered my dodge ram 1500 to repair the check light on and looking for and changing parts and never got the problem until I asked if they corrected I entered my dodge ram 1500 to repair the check light on and looking for and changing parts and never got the problem until I asked if they corrected the problem which was not true and I was delivered worse than it was and even made me buy a piece that they did not solver anything.I do not recommend anyone for their poor service they have. m n More
Best Experience Ever!! Yesterday I purchased a 2018 Jeep Grand Cherokee Overland from Smithhaven dealership. Out of all of my experiences I've ever had in purchasing a new c Yesterday I purchased a 2018 Jeep Grand Cherokee Overland from Smithhaven dealership. Out of all of my experiences I've ever had in purchasing a new car (probably 8-10 in my lifetime) this was without a doubt the BEST experience ever! I can't even put into words how wonderful it was, from the moment we pulled in the lot and were greeted by Dean (asst. manager) to our salesperson Alex Johnson, to our Finance person Adam - we were treated with the highest level of customer service ever, patience, respect, helpfulness, friendliness - I could go on and on!! We were at the dealer from open to close and never once experienced stress or a negative interaction. No matter what we asked or no matter what challenge we faced them with - multiple test drives, changing our minds multiple times, moving cars from the back row of car lots, issues with out of state documentation, insurance, etc., etc. they handled every single request and issue with the highest level of service - never in a condescending or shaming way which is so common at dealerships, but they actually handled everything with an attitude of servanthood and joy. Alex Johnson was without a doubt the BEST salesperson I've ever dealt with in purchasing anything, not just cars! His attitude was 100%++++ customer service and He truly was a blessing to work with, beyond what we could ever imagine. Alex never ever became frustrated with all of our requests, and he explained everything on the car after we purchased it. It was the first time I ever left a dealer after purchasing a car actually knowing how to work everything on it and not being afraid to ask as many questions as I could think of. The majority of our other car purchases have been Mercedes Benz -- and in comparison to Smithhaven and Alex rating a 100 -- they would rate about a 1! Adam our finance person was so helpful, respectful, courteous, caring and handled everything with such integrity and excellence. Again, I've never experienced that before from a Finance person at a dealership. Everyone who interacted with us at the dealership actually cared about us and genuinely wanted us to have a good experience. SO to summarize, if you are looking to have the most positive experience possible in purchasing a new car, and actually enjoy doing it, I strongly recommend that you go to Smithhaven dealership and work with Alex Johnson. It will definitely be the best auto purchase experience of your life!! More
Worst in Long Island Waiting for a long time, sales worked back and forth. Financing is the biggest trap. Do not leave deposit in cash, because if you are not going to pur Waiting for a long time, sales worked back and forth. Financing is the biggest trap. Do not leave deposit in cash, because if you are not going to purchase you will not get it back!! More
Best in Long Island Words cannot describe my incredible experience - best in Long Island. I was in search of a once in a lifetime surprise gift for my husband's 60th birt Words cannot describe my incredible experience - best in Long Island. I was in search of a once in a lifetime surprise gift for my husband's 60th birthday and it had to be the perfect gift at the right price. My search went on for months until I found this wonderful personable salesman at this dealership who earned my trust as he took on the challenge of working with me and he was determined to make my experience special and far exceeded all of my expectations. Not only did Lewis Reidel my salesman from this dealership find me exactly what my husband dreamed of (which was not easy), his level of customer service and care was beyond all dealerships I had visited in Long Island over the past few months. I had an amazing experience and despite my work and travel schedule he made it convenient. I will be sending my family and friends to my favorite salesman and friend at this great dealership - best in Long Island! Lewis introduced me to Bill the Finance manager and I had a great experience; Bill listened to me and helped me and they truly treated me like family. I would send my mom here. Today, my husband personally thanked Lewis by phone after he received his gift and I look forward to bringing my husband to the dealership. I must say that I was definitely very nervous and reluctant to make a purchase of a lifetime for my husband on my own as a woman, however that was not at all the case here. I really felt at home with my new friend Lewis as he introduced me to his dealership and all of his coworkers at the dealer and he truly made my husband's dream come true. More
Top notch From the initial phone call to the dealership to the salesman Jim Reidel my whole trade in and purchasing experience was great Roy from financing was From the initial phone call to the dealership to the salesman Jim Reidel my whole trade in and purchasing experience was great Roy from financing was a real pleasure to work with her was listening to all my needs and he delivered More