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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.3
743 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 743 reviews

October 02, 2017

Best Experience Ever!! Yesterday I purchased a 2018 Jeep Grand Cherokee Overland from Smithhaven dealership. Out of all of my experiences I've ever had in purchasing a new c More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex Johnson, Adam D'Angelo
September 04, 2017

Worst in Long Island Waiting for a long time, sales worked back and forth. Financing is the biggest trap. Do not leave deposit in cash, because if you are not going to pur More

by Scott
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Giambanco
Sep 04, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Scott, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Smith Haven, we take customer reviews very seriously. The deposit is made just to hold the car for you. In case, we don't make a deal We will definitely reimburse it as soon as possible. We will issue a check and mail it to you. We do apologized, for the long wait. Financial approvals depend on the banks systems and we understand this process can be very tedious. I will follow up with Christian, We look forward to working together with you.

September 03, 2017

Best in Long Island Words cannot describe my incredible experience - best in Long Island. I was in search of a once in a lifetime surprise gift for my husband's 60th birt More

by Lois W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DiDonoto, lewis reidel
Oct 02, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Lois,Thanks for letting us know about your great experience purchasing a vehicle with us. Our team works hard to offer the best customer experience, and it is great to read that this was true for you. Thanks for choosing us here at Smith Haven Chrysler Jeep Dodge Ram. Welcome to the Family.

September 02, 2017

Top notch From the initial phone call to the dealership to the salesman Jim Reidel my whole trade in and purchasing experience was great Roy from financing was More

by Greg 2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariella Murphy, lewis reidel, Roy Randazzo
Oct 02, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Greg, We feel so grateful that you chose to come to our dealership. It's wonderful to hear our Team was helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again.

August 29, 2017

Pleasant and friendly! Bobby G, was very enthusiastic, friendly and knowledgeable. His expertise helped me figure out what I wanted. He worked closely on the price and my pa More

by Elyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Giummuli, Bill DiDonoto
Aug 29, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Elyn, Thanks for letting us know about your great experience purchasing a vehicle with Bobby G and Bill D. Our team works hard to offer the best customer experience, and it is great to read that this was true for you. We make fun of his phone all the time. Lol. Thanks for choosing us here at Smith Haven Chrysler Jeep Dodge Ram. Welcome to the Family.

August 28, 2017

Bring in car with major upside down equity I got nothing bad to say about Tyler. She went over the vehicle thoroughly and got me into a great Jeep Renegade. It was a smooth transition with the More

by Centraljet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambanco, Dan Goggin, Tyler Thomsen, Evan Rosenthal
Aug 29, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear customer, we appreciate your kind review. It is always nice to hear from a happy customer. Sounds like our team provided you an excellent experience and the result was you now drive a car that you really like. I am happy that it worked so smooth for you. Welcome to the Smith Haven Family and Thank you for your business.

August 28, 2017

Warranty Purchase a 2014 Ram 1500 pickup. Went to Smith Haven wnven though I recently moved to the south shore since I purchased three other vehicles previous More

by Scoram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
Aug 30, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear customer, We are very sorry to hear that your experience with us was less than exceptional. As a Family owned and operated business we do our best to have help our customers and make sure they are completely satisfied. We couldn't look up your particular case on the system since we don't have your information on this message. Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Smith Haven, we take customer reviews very seriously. Please contact Leah Ward The Customer Relations Manager at 631-532-2850 ext 308. We look forward to working together with you.

August 23, 2017

the best car buying experience!1111 I can not express how greatful I am for Dave Schulman's professionalism, honesty, and knowledge . He was very educated on all of the cars and their a More

by Cmed2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schulman
Aug 29, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Customer, on behalf of David Schulman and the rest of our team, we want to thank you so much for your purchase. Your review on the great experience you had makes us very proud because we really work so hard to make sure our customers are happy. We really appreciate that you trust us enough to recommend us to others. Welcome to the Smith Haven Family!

August 22, 2017

Wonderful experience ! Tonight we purchased our sons first car through this dealership .,,,Jimmy Smith and Marcel the manager were fabulous . They made this such a hassle fr More

by MariaZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariona , Marcel Schleiffelder, Bill DiDonoto, Jim Smith
Aug 29, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Maria, Thanks for letting us know about your great experience purchasing a vehicle with Jim, Marcel and Billy D. Our team works hard to offer the best customer experience, and it is great to read that this was true for you. Thanks for choosing us here at Smith Haven Chrysler Jeep Dodge Ram. Welcome to the Family.

August 17, 2017

Alex Mora: Purchase of a new 2016 Chrysler 200 Alex Mora was our new car salesman. We purchased a new 2016 Chrysler 200. He was very knowledgeable and helpful explaining the car to us & gave us a g More

by LF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambanco, alexander Mora
Aug 29, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear customer, Thanks for letting us know about your great experience purchasing a vehicle with Alex Mora and Christian G. Our team works hard to offer the best customer experience, and it is great to read that this was true for you. Thanks for choosing us here at Smith Haven Chrysler Jeep Dodge Ram. We will transfer your nice message over Brett Saslow. Welcome to the Smith Haven Family.

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