
Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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Love my truck!!! My salesman was awesome and didn't pressure me at all. First time in my life that buying a new truck was painfree and easy. That being said I bought My salesman was awesome and didn't pressure me at all. First time in my life that buying a new truck was painfree and easy. That being said I bought used and had to bring it back two days later for new rotors. Feel like they did everything else why leave old rotors that would eventually cause a problem... new brakes front and back, new tires, and new back rotors. Day three with my truck was spent at the dealer getting new rotors because they were making noise. Ugh! More
bien lugar el servicio fue excelente,eficas,claro, transparente, ideal, cordial, ameno, me fue muy bien con comprar un carro nuevo com ellos, fueron muy amables el servicio fue excelente,eficas,claro, transparente, ideal, cordial, ameno, me fue muy bien con comprar un carro nuevo com ellos, fueron muy amables y bien ayudantes. More
Mike Horan's the Man! Mike Horan, Mike Horan, Mike Horan! Can't say enough about this man and the entire team at Smith Haven Chrysler Dodge Jeep Ram. I just leased a Grand Mike Horan, Mike Horan, Mike Horan! Can't say enough about this man and the entire team at Smith Haven Chrysler Dodge Jeep Ram. I just leased a Grand Cherokee Limited and had the pleasure of working with Mike and Ivy (in finance). They were both honest, informative and personal, and I will 100% be going back to them for my next car. This is my 3rd Jeep in 5 years, and after working with Mike and Ivy I regret getting my 2 Wranglers from another dealership. For the first time I actually enjoyed the process of getting a car, and I can't thank Mike and Ivy enough for that! More
Ease of Purchase I was referred to Troy by my daughter's boyfriend. I was able to negotiate a tentative deal for a used Chevy Equinox over the phone. I had gotten a I was referred to Troy by my daughter's boyfriend. I was able to negotiate a tentative deal for a used Chevy Equinox over the phone. I had gotten a price quote from another dealership on the same make of automobile. Troy not only matched the deal, but we were able to close on the day that we met. He met the price of the other Chevy Equinox that we had looked at, even though his was listed almost $2000 more. He gave us the same trade in value for the GMC Terrain that I was trading in. The only thing left was paying for the Equinox and driving it away the same night. The deal was done in only 4 days. My daughter is now driving the car and is very happy. It has everything that she was looking for. Thanks Troy. We will definitely recommend you and your company to anyone that asks about used cars. More
My experience was amazing. Everyone was amazing, Paul Watts was our Sales person, very informative and patient, this was our first time leasing as well as buying a truck, he wal Everyone was amazing, Paul Watts was our Sales person, very informative and patient, this was our first time leasing as well as buying a truck, he walked us through all the steps, very good. More
Horrible Experience Alex was our sales man and he definitely tried very hard to make our experience the best. But when it came to picking up the car the experience was h Alex was our sales man and he definitely tried very hard to make our experience the best. But when it came to picking up the car the experience was horrendous; which was out of Alex's control. To the point he shared his frustration with us. We waited for such a long time to go through the Finance process. It didn't seem that anybody really cared how long we waited and how frustrated we were. Even the Finance rep was not very helpful. A customer's experience should be smooth from the minute you walk in to the dealership to look at the vehicles and continue through to when you bring your vehicle back for servicing. Not here.....it ended once they knew they had the sale! Not happy and will never come back to lease a vehicle from Smith Haven again!!! More
Best team in auto sales I ever dealt with Leased car and dealt with Diego and Nick and they were absolutely amazing. They helped me with every aspect from leasing to showing me how everything Leased car and dealt with Diego and Nick and they were absolutely amazing. They helped me with every aspect from leasing to showing me how everything works. They brought customer satisfaction to a whole new level. I would recommend them to anyone! More
Awesome I give Bobby Giummule at smithhaven auto a 10 plus rating. We wasn't pushy, He let us take our time and was very knowledgeable . I would recommend Bo I give Bobby Giummule at smithhaven auto a 10 plus rating. We wasn't pushy, He let us take our time and was very knowledgeable . I would recommend Bobby if you are in the market for a car. More
Recall and oil change done Everything went smoothly. The dealership called me to schedule my recall and oil change which I thought was great cause I forgot. Thank you very much Everything went smoothly. The dealership called me to schedule my recall and oil change which I thought was great cause I forgot. Thank you very much More
Service My overall experience at the smith haven dodge and jeep dealer ship was amazing Diego made it fun and was very knowledgeable on everything. We found o My overall experience at the smith haven dodge and jeep dealer ship was amazing Diego made it fun and was very knowledgeable on everything. We found out what we wanted and gathered a general consensus on everything on the dealer and made the right choice for the vehicle we bought. Diego showed us everything whether it be to uconnect and xm radio, we went over the bed cap, interior lights, controls etc. Very awesome customer service. The financing with ivy was a piece of cake and was a breeze to go through very non stressful time and also was a fun, enjoyable time. I appreciate everything you guys did and would highly recommend you guys to my friends and family. More