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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
739 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 739 reviews

March 05, 2017

We love Diego! Diego made the car shopping experience fun with his great attitude! He was equally as excited for us as we were to get into our new truck. We will fo More

by JenAndJoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goggin, Jose Diego Otanez-Espinal
Mar 24, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Jen & Joey, We Thank you so much for your business. Congratulations on your truck. We at Smith Haven Jeep Chrysler Dodge Ram really appreciate the time you spent to share your experience with us. On behalf of Diego and us we want to Welcome you to our Smith Haven Group family. Enjoy your new truck. We are here for you at 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for further details about the truck and service inquiries.

March 02, 2017

The best Sales representitive ive ever dealt with Diego was great very attentive to your needs and wants and will do everthing possible to make sure you leave there with what u want! He will go out o More

by Rays Ram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diego Otanez-Espinal
Mar 22, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Hey Ramon, Thank you so much for your business. Congratulations on you new 2017 Ram 1500. We at Smith Haven Jeep Chrysler Dodge Ram really appreciate the time you took to share your experience with Diego at our place. Enjoy your new truck. We are here for you at 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for further details about the truck and service inquiries.

March 01, 2017

Wasted time I started out with an internet inquiry, followed up by text nessages, an email, and finally a phone call. I explicitly said I do not want to waste m More

by Scpp155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felicia Cordova
Mar 01, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Patrick, We are truly sorry about the miscommunication. We are working on this matter. Our General manager at the store is going to contact you to provide you the right information about financing. Again we are very sorry, and we do appreciate the input. We will get back to you ASAP.

Mar 02, 2017 -

Scpp155 responded

Updated my original review. Although I am not happy with what occurred at the dealership I have received several follow up messages from my initial point of contact, Felicia, in internet sales. If anything at this point I feel bad a deal couldn't be worked out not only because I wanted the jeep, but for her benefit as well. She appears to work hard at her job. That being said, I'd be hard pressed to recommend this dealership to any friends, family, or coworkers the eay things ended.

February 28, 2017

Great experience Was an awesome experience nick and Anthony made me time spent in the dealership very welcoming it was a very nice first time car buying experience More

by Cae420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Calandrino
February 28, 2017

Beyond Happy with my Jeep! Diego and Dan both went above and beyond to work with me. They helped get me the best deal possible and exactly what I wanted!! More

by acatania1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goggin, Jose Diego Otanez-Espinal
February 28, 2017

Excellent service I walked into the dealer looking for a specific Grand Cherokee. Diego was very friendly, understanding and able to explain every feature of the vehicl More

by Bobickfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diego Otanez-Espinal
Mar 02, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Bobi, Thank so much for sharing your experience. We are glad you found the specific model you were looking for. Enjoy your new Grand Cherokee. Welcome to the Smithhaven Family !

February 27, 2017

jeep lease Diego was so nice to deal with and very helpful. He turned the stressful process of leasing a car into a fun one. He got me exactly what i was looki More

by Michelle Kiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diego Otanez-Espinal
Feb 27, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Michelle. Thank so much for giving us a perfect rating. It means a lot to us. Enjoy your new Jeep and Welcome to the Smithhaven Family !

February 27, 2017

I love my Grand Cherokee! Second time at this dealership and both times I have had a great experience. I went on President's day, they were so busy, but Ryan and Dan were great More

by Leen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Doheny, Dan Goggin
Feb 27, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Happy Customer. Thank so much for giving us a perfect rating. It means a lot to us. Special thank you for being a returning customer, and recommend us to everybody. Enjoy your new Jeep Grand Cherokee !! again Thank you for your business.

February 26, 2017

Fantastic, Relieving. Been to many for help. Unfortunately not so great credit. Other dealerships promised to get us in a vehicle, NOT. But I must say Jose Diego sales and More

by Snappi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The detailers great job and the gentleman that ok'd the vw also unbelievable., Nick Calandrino, Jose Diego Otanez-Espinal
Feb 27, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear customer, we appreciate the opportunity to do business with you. We are glad we got you a good deal . Enjoy your new car and welcome to the Smithhaven Family !

February 25, 2017

Simply amazing!! After a horrible experience at another dealership we decided to stop in to smithaven! From the second we walked in we felt like family! From the manag More

by Ldbugz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony cabrera, Lauren Fleming, Marcel Schleiffelder, Bill DiDonoto
Feb 27, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear customer, We truly appreciate you coming back to our dealership and give us the chance to make it right with you . We are vey sorry you had a bad experience in the past. We are very glad we had a chance to accommodate your expectations. Welcome to the Smithhaven Family. Enjoy your purchase.

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