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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
741 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 741 reviews

June 05, 2023

I wasted my time going to this dealership ! They do not want to work with customers !! Fake advertising More

by Joe
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jeff
Jun 05, 2023 -

Smith Haven Chrysler Jeep Dodge Ram responded

We are sorry to hear you are frustrated, but we fear there may be a mistake. We don't have any employees named Jeff that work for our company.

Jun 05, 2023 -

Joe responded

Sam called me emailed me text me She wasted my time It was possibly Jimmy I didn’t even get past the front door Sam promised jeep could work with me !! No one wanted to work with me ! They told me Jeep is not giving any incentives and I would have to pay double what I’m paying now ! When I spoke with Sam I told her what price I could pay !! Waste of my time !! Goodbye jeep !! On to a dealership that wants my business and not lie to me

May 06, 2023

Your service professional Cody is exceptional at his job. He always goes above and beyond and has taken personal responsibility for the repair of my jeep. You don’t find many workers like that. Thank you ver More

by tpalermo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
April 03, 2023

All involved were great. Thank you very much. Brad, Codie, Leroy, Scott,Zack. And the rest of the service department. Jessica your great to. More

by charliesanchez636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad,Codie, Leroy, Scott,Zack. All did a 5 star job. Thx to all who helped me. Thank you.
March 14, 2023

Last week ended up having to have my Jeep towed in due to it was overheating and leaking anti freeze…I was going through my extended warranty for the repairs and the staff in service such as Kaitlyn Jessica More

by Chrisc192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
January 26, 2023

Mike Horan. Wow , what a guy! I’ve purchased multiple vehicles from Mike Horan and he never disappoints. Always gets me a fair deal. I have recommended family an More

by BigJimsMoving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Horan
January 13, 2023

This dealership lied about everything car was not in the shape as advertised. They messed the car up trying to fix the leather seat that they lied about it. I would not recommend they and r overpriced. More

by Roy9989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill DiDonoto, Chris Mora, Chris Hart
January 04, 2023

I had a great experience here. Brandon smith helped me find a wonderful vehicle and did a great job! More

by Colleenfeltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon smith
January 01, 2023

I’m not a car person, came in not knowing what I wanted at all. Brandon Smith took his time to help me figure out what I needed and what worked for my budget and a dreaded experience turned into a good one More

by dready97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
December 28, 2022

Had an appointment yesterday at 5:00pm I get there early. I get seated then I’m left there 45 mins. I get a sales guy that comes up to me and tells me they’re short staffed so why was I given an appointment More

by Disappointed
Recommend Dealer
No
Employees Worked With
Raoul, Samantha
December 27, 2022

Imagine traveling out of state for the holidays and your vehicle is vandalized with the wheels and tires taken and your car is left on cinder blocks. Your car can’t be towed without tires, you are unfamilia More

by mikenewburn79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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