Smith Imports
Memphis, TN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 293 reviews
Natasha was aggressive in a positive way! I love her approach. Settle but strong. I had other choices but her spirit literally made me want to do business with her . approach. Settle but strong. I had other choices but her spirit literally made me want to do business with her . More
Very welcoming and personable. Accommodating. Patiently answered all of our questions. Bent over backwards to respond to our requests. Very helpful with financing. Overall pleasant experience. Will be a re answered all of our questions. Bent over backwards to respond to our requests. Very helpful with financing. Overall pleasant experience. Will be a repeat customer as time goes on. More
Love the car. Everything we asked for, they completed. I will shop here again. I have my eye on another vehicle in their inventory. I'll be back soon I will shop here again. I have my eye on another vehicle in their inventory. I'll be back soon More
Great experience- Jay Smith was a pleasure to work with as he made the process quick and simple. Quality car at a quality price! Will give them a look when in the market for another vehicle as he made the process quick and simple. Quality car at a quality price! Will give them a look when in the market for another vehicle More
Great to work with Smith Imports I am more than satisfied with my 2 transactions with them in the past year. Kayla and John are great to work with and of course they have awesome cust I am more than satisfied with my 2 transactions with them in the past year. Kayla and John are great to work with and of course they have awesome customer service. More
Natasha was so helpful when helping me purchase my first vehicle! She was always quick to respond to emails and answer questions which made the buying process super easy! I would highly recommend Smith Impo vehicle! She was always quick to respond to emails and answer questions which made the buying process super easy! I would highly recommend Smith Imports to friends and family looking to purchase a car! More
This was my first time purchasing from Smith Imports but it was by far the BEST car buying experience I've ever had! Natasha was extremely helpful, patient and friendly throughout the entire process! Her pr it was by far the BEST car buying experience I've ever had! Natasha was extremely helpful, patient and friendly throughout the entire process! Her professionalism is exceptional! I would totally recommend Natasha and Smith Imports to anyone who values a smooth car buying experience! More
Mercedes-Benz GLS Purchase Natasha and the team at Smith Imports are amazing. I had been in the market for a Mercedes GLS and stumbled upon one at Smith Imports after a prior de Natasha and the team at Smith Imports are amazing. I had been in the market for a Mercedes GLS and stumbled upon one at Smith Imports after a prior deal for one at a Mercedes-Benz dealer ended badly. I dealt with Natasha over the phone since I live in Northern Colorado and she made the transaction easy and painless. She worked tirelessly to make the deal happen and I could not be more pleased with her professionalism and constant communication with me. The GLS will suit all our needs since my husband is 6'8" and my sons are both over 6'2". Thank you Natasha and Smith Imports! I cannot wait to get my car later this week. When I or someone in my family are looking for a vehicle in the future, we will immediately begin our search at Smith Imports. - Jodi Gillman More
MB GLE Purchase Paula was excellent. Our interaction was regular and I knew the status of the purchase, and delivery, virtually at all times. We had a little delay wi Paula was excellent. Our interaction was regular and I knew the status of the purchase, and delivery, virtually at all times. We had a little delay with shipping but Paula was on top of the matter and the vehicle arrived with minor inconvenience to me. The one area of concern has to do with the vehicle having been in an accident. The Carfax was clean, which means very little to me as not all accidents are reported to, or captured by, Carfax. Knowing this, and with the guidance of my mechanic/body guy, I asked John to confirm if the car had been in an accident. The report he provided, in my opinion, was both incomplete and inaccurate. The vehicle had signs of repair (passenger side of the car which is not what John disclosed) which my body guy noticed immediately. I suspect John, and Smith Imports, knew this, too. The repair was done well and having full disclosure wouldn't have changed my mind about the purchase. Truthfulness is important to me and, in this case, I don't feel I was dealt with honestly, which means I wasn't dealt with fairly. I'm in sales and understand the importance of closing the deal. I don't, however, appreciate deception as a closing technique. More
Purchase of used Mercedes We had a great experience buying our Mercedes from Smith Imports. We were very satisfied with the service, price, how simple they made the purchase p We had a great experience buying our Mercedes from Smith Imports. We were very satisfied with the service, price, how simple they made the purchase process, and that they coordinated delivery of the vehicle to us in Texas. I would use Smith Imports again. More



