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Smithtown Kia

St. James, NY

4.9
2,092 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,092 reviews

June 05, 2019

2020 sportage Greg and Gerard got me into my new Kia without a hassle or overbearing selling And for the right price Thank you Thank you both More

by Cpetillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Greg
Jun 06, 2019 -

Smithtown Kia responded

Hello, thank you for choosing to do business with Smithtown Kia. We appreciate you taking the time to review your experience as well as recommending the store to others. We wish you nothing but luck with your new Sportage!

June 02, 2019

Great experience It was a nice experience. There was no pressure to purchase a car. Staff was friendly and was able to answer any questions I had. More

by Marine0621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didier Valles
Jun 03, 2019 -

Smithtown Kia responded

Hello, thank you for the excellent review and recommendation. As always, we appreciate your business and we'll continue to be here in case you have any questions!

June 01, 2019

No gimmicks Great experience from the start. We originally were looking at a Telluride but decided to save some money and get a used vehicle instead. Sam was grea More

by Mish14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul & Jeff, Greg Carrion, Mike Halliday, Sam Schmitz
Jun 03, 2019 -

Smithtown Kia responded

Hi Michelle, thank you for reviewing your experience at Smithtown Kia. We appreciate your business and wish you luck with your new Jeep!

June 01, 2019

Excellent overall Experience The sales staff are polite, patient, and knowledgeable. They take ample time with each customer to discuss options. No hidden fees. Good selection of More

by PPA100%Dats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didier Valles
Jun 03, 2019 -

Smithtown Kia responded

Hello, thank you for taking the time to review your experience at Smithtown Kia! We value you as a customer and wish you nothing but good luck with your new Kia!

May 31, 2019

Third time was the charm!! Go to Smithtown Kia from the get go!! Wish I had....after two terrible experiences at other Kia dealerships I finally have my beautiful 2020 Telluride More

by Leemak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon McCabe , Craig, Greg Carrion
Jun 03, 2019 -

Smithtown Kia responded

Hello, thank you for your business along with the excellent review! We're glad that you finally got to experience how smooth purchasing a vehicle can be at Smithtown Kia. Congrats and best of luck with your new Telluride!

May 31, 2019

Excellent experience I was beyond pleased with my experience dealing with both the salesman Frank and the finance man Jeff. They both helped me and didn’t apply any pressu More

by Weezey12
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro and Jeff in finance
Jun 03, 2019 -

Smithtown Kia responded

Hello, thank you for the review and recommendation. We appreciate your business and as always best of luck with your new Kia!

May 30, 2019

Kyle made it a smooth and easy transaction from the start I stopped in so my son could test drive a Stinger. Kyle Karlsen was friendly as could be. I told him from the beginning that we were checking out a fe More

by jtyankeefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Karlsen
May 30, 2019 -

Smithtown Kia responded

Hello, thank you for taking the time to leave such an excellent review of you and your son's experience. Kyle is fairly new to our sales team but has shown with his eagerness to learn and improve that he is going to be an excellent addition. Best of luck to you and your son, Kyle and the rest of the staff will be here to help if there is anything you need!

May 30, 2019

Very caring , helpful and accommodating Went out of their way to help us purchase our car thanks to Sam,Paul and financial person (forgot his name sorry) everyone was very helpful More

by Judybillmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Schmitz
May 31, 2019 -

Smithtown Kia responded

Hi Judy, thank you for taking the time to review your experience at Smithtown Kia. As always, we appreciate your business and we'll be here if you need anything. Best of luck with your new Kia!

May 27, 2019

Not a Typical Car Dealership During my process of trying to find a car, I had been to a few dealerships. Unlike the rest, Smithtown Kia had a personal touch that the others didn't More

by csciara1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Carrion, Didier Valles
May 28, 2019 -

Smithtown Kia responded

Hello, thank you for your business as well as taking the time to review your experience. We always try to make our customers feel comfortable and fully aware during the whole process. We highly appreciate your recommendation and hope to see you again!

May 27, 2019

Very Accommodating They spent considerable time and effort in assisting me in getting the car as I wanted. When Issues came up they thought and worked out of the box. More

by Hamptonguys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Groff and craig
May 28, 2019 -

Smithtown Kia responded

Hello, thank you for the wonderful review, we take pride in doing everything we can to ensure customers get what they want and appreciate when it gets noticed. Thank you for your business and we wish you nothing but luck with your new Kia!

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