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Smithtown Kia
St. James, NY
2,099 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
April 11, 2019
Professional, courteous, consumer-oriented Gerard took the time to discuss with me what I wanted in a new car and then found the car (at another dealership) that suited my needs. Very organize Gerard took the time to discuss with me what I wanted in a new car and then found the car (at another dealership) that suited my needs. Very organized in orienting me to the new car's features. He takes the time and gives you his undivided attention. Highly recommended! More
by hybridgirl8
April 08, 2019
Very easy, no pressure. Very easy process. Loads of information and very personable. Delivery of the vehicle was seamless. Working with Gerard made it feel I was working with Very easy process. Loads of information and very personable. Delivery of the vehicle was seamless. Working with Gerard made it feel I was working with someone i have know for a long time. No surprises. I would recommend them to anyone. More
by Commack John
Employees Worked With
April 02, 2019
Looking to buy new or lease Frank. Showed and let me test drive both cars I’m interested in. I already have a Kia May upgrade He came up with numbers Very professional Frank. Showed and let me test drive both cars I’m interested in. I already have a Kia May upgrade He came up with numbers Very professional More
by DH#2020
Employees Worked With
I got a proposal on my trade in with another gentleman salesman
April 01, 2019
Great experience buying a used car Working with Alex was great, made an appointment to test drive the car and it was just as described on the website. Would definitely recommend this d Working with Alex was great, made an appointment to test drive the car and it was just as described on the website. Would definitely recommend this dealership and Alex. More
by G DeF
Employees Worked With
Alex Fischler
March 29, 2019
Purchase of 2019 Kia Forte Everyone was very nice and easy to work with. Alex explained everything very well and there was no confusion about anything regarding the car and it's Everyone was very nice and easy to work with. Alex explained everything very well and there was no confusion about anything regarding the car and it's features. More
by hj323
Employees Worked With
Alex Fischler
March 26, 2019
I’m snd our in one day! I needed an affordable pre-owned vehicle and Ray and team at Smithtown Kia found me a vehicle and I was able to purchase, finance and insure all in on I needed an affordable pre-owned vehicle and Ray and team at Smithtown Kia found me a vehicle and I was able to purchase, finance and insure all in one day. More
by Revuewer
Employees Worked With
Ray Nassar & Jeff Bratisax
March 21, 2019
Excellent Customer Service and Sales Reps I recently had to help my mother lease a new car and did some shopping around before arriving at Smithtown Kia. We had originally visited Huntington I recently had to help my mother lease a new car and did some shopping around before arriving at Smithtown Kia. We had originally visited Huntington Kia but the sales representative we spoke to there was strange and unprofessional - making inappropriate jokes and seemed unknowledgeable about the cars. The service at Smithtown Kia was miles ahead - professional, sincere, transparent, friendly, and helpful. Alex, our sales person was highly knowledgeable about the Kia forte and explained to my mother all of the key features and specifications. He was highly courteous and friendly and made the experience easy and fast. Greg, Alex's manager wrote up some numbers and we came to a very reasonable down payment/monthly payment for the lease. Overall, I would highly recommend Smithtown Kia. More
by ianman111
Employees Worked With
Greg Carrion, Alex Fischler
March 15, 2019
Good experience overall except customer service I had a good experience with this dealer! Mike has been really professional, kind and reliable. All team has helped me in purchasing my car and findin I had a good experience with this dealer! Mike has been really professional, kind and reliable. All team has helped me in purchasing my car and finding the best deal. However, I didn’t have a good experience with the customer service which damage part of my brakes changing the tires.. I am thankful to the manager who helped to get it fixed as soon as possible. Overall it was a good experience, and I would recommend Smithtown Kia. More
by Gabriella
Employees Worked With
Greg Carrion, Mike Halliday
March 14, 2019
Leased a new car My sales consultant Krista Noonan was superb! She explained everything and was very thorough. I can’t say enough about my experience, which was excell My sales consultant Krista Noonan was superb! She explained everything and was very thorough. I can’t say enough about my experience, which was excellent. I will tell everyone I know if they are looking for a car to go to Kia More
by Shelly
Employees Worked With
Krista noonan
March 11, 2019
Amazing experience! I want to express my gratitude to Smithtown Kia. They were professional and courteous and just overall wonderful to deal with. They helped my family i I want to express my gratitude to Smithtown Kia. They were professional and courteous and just overall wonderful to deal with. They helped my family in purchasing a new Kia Optima! What a great car! Thank you so much!! Especially Mike and Scott!! More
by Linda
Employees Worked With
Mike Halliday
