Smithtown Kia
St. James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,329 reviews
How do they sleep at night ? After being new to car leasing we put down a deposit then learned we were being completely ripped off... Okay no problem , expected it's car dealer. B After being new to car leasing we put down a deposit then learned we were being completely ripped off... Okay no problem , expected it's car dealer. BUT the attitude we got after canceling, the immaturity , no way to run a business . I actually feel sympathy for these miserable people who have to live each day lying and ripping people off as a living . How they sleep at night , not sure but glad I can close my eyes an honest person without any missing in my pocket ! It's one thing to pull a wool over someone's eyes, another to be bitter once they smarten up. Crooked place . Oh they should also learn the laws ! More
Bad experience I don't recommend Smithtown Kia Dealer to anyone due to the fact that when you sit with the finance dept. they make you feel unpleasant making you ex I don't recommend Smithtown Kia Dealer to anyone due to the fact that when you sit with the finance dept. they make you feel unpleasant making you experience very bad and ugly by lying to your face and telling you that 2+2=5 is simple mathematics (price of monthly payments one day increase by $90.00 the next and increasing you payment by a year). BUYER PLEASE make sure before you sign anything they explain to you all the fine print and you get you true monthly payment on writing (BEFORE YOU SIGN ANY PAPERS) with the numbers of months you want to finance and the incentives that you qualified otherwise they will increase you payment and monthly payment and they will take away the incentives and tell you that you no longer qualified. True car should take this dealer out of their web site. More
"love my new ride" I recommend Smithtown Kia to anyone looking for a new vehicle. Stephen Giorgio was friendly and courteous and really took the time to get me the car i I recommend Smithtown Kia to anyone looking for a new vehicle. Stephen Giorgio was friendly and courteous and really took the time to get me the car i wanted. More
bend over backwards I went to kia looking to get a new car but the pricing wound up out of my price range. Jose went above and beyond to offset the price and gave me dea I went to kia looking to get a new car but the pricing wound up out of my price range. Jose went above and beyond to offset the price and gave me deals to help me save in the long run. He was very patient with us and answered any questions and concern we had. Justin by far has been my best experiance with a car salesman. Go see him and find out for yourself! Anthony Fischetti More
Happy Daughter Working with Justin at KIA was a wonderful & pleasant experience. My daughter told him what make, model, color, and price range and Justin delivered! Working with Justin at KIA was a wonderful & pleasant experience. My daughter told him what make, model, color, and price range and Justin delivered! Thanks. . More
not a great experience I did not have a great experience with this dealership - the manager was friendly and professional when I was in there but I was not happy with my int I did not have a great experience with this dealership - the manager was friendly and professional when I was in there but I was not happy with my interactions with my sales rep. or the offer the manager ultimately made. I left uncomfortable with how I was treated and how the incentives were represented to me. I ended up going with a Toyota from the owner's dealership down the road. I will say it was an odd day, there was an accident on the street and it affected the computers and blocked the parking lot, so maybe that had something to do it and my experience isn't indicative of how they usually do business. More
Very seamless Wonderful experience leasing our new Sorrento. Very easy from start to finish. Thank you, Justin and Smithtown Kia. I will definitely recommend thi Wonderful experience leasing our new Sorrento. Very easy from start to finish. Thank you, Justin and Smithtown Kia. I will definitely recommend this dealer to friends and I will deal with them in the future. More
Pleasure to deal with I walked in and met Justin and he showed me a new kia. The next day I went back to test drive a new car and after dealing with him and really enjoying I walked in and met Justin and he showed me a new kia. The next day I went back to test drive a new car and after dealing with him and really enjoying the car, I decided to lease a kia optima. I would recommend Justin to others who are shopping for new cars. More
A good salesman My husband and I were very pleased to meet Richard Edelson. He was easy to talk with and showed us the car we purchased and answered all our question My husband and I were very pleased to meet Richard Edelson. He was easy to talk with and showed us the car we purchased and answered all our questions efficiently and with kindness. He wasn't pushy and took his time with us. We liked him very much and would recommend Smithtown Kia to anyone interested in buying a car. We were made to feel very comfortable. This Dealer Rater site really isn't very good. It's giving me a hard time to submit my rating. I answered all the questions and it keeps rejecting it, implying that I didn't fill all the required fields in. More
Great sales experience at Smithtown Kia I came to Smithtown Kia to look into buying the 2014 Kia Soul. I met Sales Manager Greg. He was really nice and I was surprised he wasn't what I expec I came to Smithtown Kia to look into buying the 2014 Kia Soul. I met Sales Manager Greg. He was really nice and I was surprised he wasn't what I expected, which was low as with some dealerships I've had in the past. I just assumed someone in this position might be pushy or... something. He was courteous and friendly. He asked me a few basic questions and referred me to Rick, my salesman. The conversation with Rick was exactly the same as Greg. He wasn't pushy but just friendly as if the sale of a car was second to making sure I had every question answered. I made it known I was looking at other brands and he seemed happy I had shopped around. After zeroing-in on the Soul and a basic model he didn't even try to steer me away for an up-sell. He got it quickly and that was fine with him. He is very easy going. I said I'd call him back in a couple of days after shopping further. On my way out the door Greg came by and asked if there was anything he could do for me and if I had any other questions or problems to call him direct. A few days later I called and told Rick we were interested in the model we looked at. We arranged an appointment to talk 'money'. I always do my homework for these types of purchases. When we got together again we discussed the price and it really _much_ lower than I thought, judging by what I had researched. On top of that he said there were other discounts and unfortunately I only qualified for one. After a little more discussion we settled and a much lower price than I thought I would get. Deal Done! There really wasn't an adversarial 'haggling' experience. I picked up my car today and Rick walked me through my new Soul. Just as I was leaving Greg came by to ask me if I had any questions or needed anything. I told him no. He said if there was anything that might up up just give him a ring. Rick said almost the exact same thing earlier. I was VERY happy with the whole shopping experience and the final signing of the paperwork/loan business etc. Smithtown Kia exceeded my expections. Bravo to them. More


















