Artie is the valet who initially greets customers at the service center, checks the car and begins the process. He is a kind and cheerful person, remembers customers from previous visits and makes you feel welcome.
Eric is generally the service advisor that handles my car....he has a great attitude, watches for service announcements and reminds me of calendar/mileage deadlines for warranty issues. He truly "has my back" in terms of making sure I am receiving eligible discount campaigns, etc.
Tom and Bill are also service advisors at Smithtown Kia and they are most helpful when I do reach out to them with questions, etc. The whole group makes up a wonderful service "team."