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Smithtown Nissan

St. James, NY

4.8
2,860 Reviews

926 Middle Country Rd

St. James, NY

11780

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2,860 Reviews of Smithtown Nissan

November 14, 2023

Salesman was a good guy but I was annoyed that I was hot with 175 dollar charge I wasn’t made aware of beforehand. I let the salesman know and never heard back. It’s bad enough they charge you 300 dollars t More

by Jewellee107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samantha Klaus
Nov 14, 2023 -

Smithtown Nissan responded

Hello and thank you for taking the time to write this review and allowing us to explain these charges. The $300 fee is what Nissan Corporate charges for a lease buy out and it is pre written on every contract and the $175 is a documentation fee that is on all automobile purchases (NYS recently changed this from $75 to $175). These are not fees imposed by Smithtown Nissan and unfortunately, we do not have the authority to remove them. Please feel free to reach out to me with any additional questions. Thank you, Tammy Groody Owner Loyalty Manager Tammyg@smithtownnissan.com

November 01, 2023

As long as you don’t use my last name, for my security reasons:: had a great experience on 10-31-23. William is a very knowledgeable sales agent, it was a pleasure working with him . Honesty was very refr More

by garykulich2075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
October 31, 2023

After a weekend of visiting every dealership in smithtown. Smithtown Nissan is the Friendliest and most professional dealership around. My salesman Marc was very direct and was not pushy at all. More

by shagemo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc, Raphael
October 30, 2023

I had a good experience. Mike and Omar were friendly and knowledgeable. They listened to my needs and successfully found the perfect car for me. More

by Operaaddict926
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike, Omar
October 27, 2023

Excellent customer service. Have been a customer of Smithtown Nissan since 1987, or 36 years. Always a great experience. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Lisske
October 23, 2023

Awesome representation and courtesy. Definately will be back. Personnel and staff knowledgeable and helpful as well as kind. They took time to explain terms easy to comprehend. More

by eagle44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Smith
October 04, 2023

Made my car buying experience so easy! got me approved when i didnt think i would! especially thank you to henry my salesman! More

by alexisholmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry
January 17, 2023

Don’t lease or buy a car here. Went in to lease a new vehicle, the sales person told me and my wife the vehicle was upstate and would be shipped to the store on Tuesday. After putt More

by Michaelpeps90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
January 17, 2023

Terrible service dep't. Was overcharged for repair. Called their other dealership & confirmed that I was overcharged. Will never return due to Andy giving me stupid answers More

by majorwidepart
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Andy Lisske
August 04, 2022

I have been dealing with Nick Beddoe since my last lease over 3 years ago. He is always there for his clients long after the deal is closed. I live in Yonkers and in order to feel secure and confident I More

by lorraineadiletta16@gm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Beddoe, Paul Abizeid, Ethan Wheeler
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